Summary
Overview
Work History
Education
Skills
Zip
State
City
Personal Information
Timeline
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Kaylie LeeMaster

Orem,UT

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

6
6
years of professional experience

Work History

Construction Draw Supervisor

Capital Community Bank
Provo, UT
05.2021 - Current
  • Manage team of employees to complete and process all draws efficiently and effectively.
  • Complete quarterly reviews on all employees on my team and provide constructive feedback to aid growth and progression.
  • Create written-out processes for people to follow.
  • Communicate with borrowers and contractors about the current loan status, and ensure that they are well-informed.
  • Worked independently and as part of a team to handle customer conflict and resolve issues professionally.
  • Use banking software to track current project status and make sure they are within budget.
  • Review cost breakdowns, appraisals, and inspections, as well as insurance and building permits, to ensure everything needed is in place, up to date, and accurate.

Retention Manager / Team Leader-Supervisor

YATTA OPS
Orem
09.2019 - Current
  • Manage a team of 6 employees by supervising their daily tasks, running reports, reporting back, as well as completing my own tasks and servicing my clients.
  • Run team huddle meetings, and send out daily announcements.
  • Processed extensions, changed due dates for customers, updated customer profiles, and took supervisor calls.
  • Performed due diligence on delinquent accounts by locating and notifying debtors of delinquent accounts, then designing repayment plans that maximize company revenue and client retention.
  • Worked independently and as part of a team to handle customer conflict and resolve issues professionally.

Human Resources Manager and Receptionist

CARROLLTON HEALTH AND REHABILITATION
Carrollton, TX
05.2018 - 01.2019
  • Keep up with and close out payroll for all employees.
  • Input all new hires into the system, and terminate any employees when needed.
  • Host orientation for all new employees.
  • Order any supplies needed for the facility, and keep up with and pay all vendors.
  • Opening and properly distributing incoming mail.

Education

High school diploma or GED -

Brigham Young University
Rexburg, ID
07.2021

Skills

  • Supervision
  • Customer Service
  • Relationship Building
  • Conflict Resolution
  • Human Resources Management
  • Payroll Management
  • New Hire Onboarding
  • Payment Processing

Zip

84097

State

UT

City

Orem

Personal Information

Title: Construction Draw Supervisor

Timeline

Construction Draw Supervisor

Capital Community Bank
05.2021 - Current

Retention Manager / Team Leader-Supervisor

YATTA OPS
09.2019 - Current

Human Resources Manager and Receptionist

CARROLLTON HEALTH AND REHABILITATION
05.2018 - 01.2019

High school diploma or GED -

Brigham Young University

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Kaylie LeeMaster