Kaylie Hiatt
South Bend
Summary
Current student who offers strong communication and organizational skills, with genuine interest in contributing to collaborative work environment and learning on job. Brings understanding of time management and ability to quickly adapt to new tasks and responsibilities.
Overview
3
3
years of professional experience
Work History
Merchandise Coordinator
TJX Companies, TJmaxx
02.2025 - Current
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store managers to optimize product placement and enhance customer experience.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Customer Experience Coordinator
TJX Companies, TJmaxx
05.2024 - 01.2025
- Trained new team members on company guidelines and best practices for exceptional customer service delivery.
- Identified areas of improvement in customer service processes, implementing effective solutions to optimize performance.
- Monitored Customer Experience Coordinator team performance, providing constructive feedback and coaching when needed.
Keyholder /Retail Sales Associate
Dry Goods USA
01.2022 - 09.2023
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Arts - Anthropology, Biochemistry
Indiana University, South Bend
South Bend, IN05-2028
High School Diploma -
John Adams High School
South Bend, IN05-2023
Skills
- Teamwork
- Customer service
- Problem-solving
- Organizational skills
Timeline
Merchandise Coordinator
TJX Companies, TJmaxx
02.2025 - Current
Customer Experience Coordinator
TJX Companies, TJmaxx
05.2024 - 01.2025
Keyholder /Retail Sales Associate
Dry Goods USA
01.2022 - 09.2023
Bachelor of Arts - Anthropology, Biochemistry
Indiana University, South Bend
High School Diploma -
John Adams High School
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