Summary
Overview
Work History
Education
Skills
Timeline
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Kaylie Jones

Frisco

Summary

Energetic and personable bottle service professional with 5 years of nightlife and hospitality experience. Known for delivering VIP-level customer service, maximizing table sales, and maintaining a polished appearance in a fast-paced, hight-end club environments. Strong knowledge of premium spirits, champagne, and cocktail presentation. Committed to creating memorable guest experiences while driving revenue and loyalty.

Overview

4
4
years of professional experience

Work History

Bottle Server

LIV Night Club
Miami
06.2022 - 01.2025
  • Served high-profile clients and celebrities in VIP section, ensuring personalized attention and discretion
  • Increased average table sales through effective upselling of bottles, mixers, and add-ons
  • Coordinated with security and bar staff to deliver seamless, safe service
  • Memorized regulars' preference and created strong return clientele
  • Participated in bottle presentations and show service with flair and professionalism

Bottle Server

Exchange
Miami
02.2023 - 11.2024
  • Maintained cleanliness and organization of service areas throughout shifts.
  • Processed customer orders swiftly using point-of-sale systems for accuracy.
  • Removed empty bottles and glasses from tables after each course was served.
  • Maintained cleanliness of work area including wiping down glassware and washing utensils as needed.
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.

Bottle Server

Eleven Lounge
Miami
05.2021 - 09.2023
  • Delivered top-tier service in both general admission and VIP lounges
  • Assisted in the table reservation, seating VIP's, and coordinating bottle parades
  • Promoted events on social media, increasing turnout and direct bookings
  • Maintaining clean, stylish appearance per brand standards every shift

Bottle Server

Vendome
Miami
03.2021 - 05.2022
  • Promoted events through personal network and social media outreach
  • Delivered attentive service in fast-paced, high-volume environment
  • Collaborated with security, bartenders, and table host to ensure flawless guest experience
  • Trained new staff on venue procedures and bottle service etiquette

Education

High School Diploma -

Miami Senior High School
Miami, FL
05-2017

Skills

  • VIP guest relations
  • Upselling and sales strategy
  • Bottle presentation & choreography
  • High-volume service
  • POC system (Toast, Aloha, etc)
  • Team collaboration
  • Conflict resolution
  • Nightlife etiquette & dress code compliance
  • Social media promotion (if applicable)

Timeline

Bottle Server

Exchange
02.2023 - 11.2024

Bottle Server

LIV Night Club
06.2022 - 01.2025

Bottle Server

Eleven Lounge
05.2021 - 09.2023

Bottle Server

Vendome
03.2021 - 05.2022

High School Diploma -

Miami Senior High School

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