Kaylie Ogden
Stevens,PA
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals. Participated in team based actvities such as soccer, which has built a better understanding of working with others while building calloboration skills.
Overview
4
4
years of professional experience
Work History
Team Member
Target
02.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Managing your team members and collaborating in different departments
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Improved customer satisfaction by quickly helping each person find desired items.
Restaurant Hostess
Two Cousins Pizza
06.2021 - 09.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
No Degree - Business Administration And Management
Penn State Berks
Reading, PA05-2028
High School Diploma -
Cocalico High School
Denver, PA01-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Creativity and innovation
- Training and mentoring
- Sales and marketing
- Leadership qualities
- Goal setting and achievement
Accomplishments
National Honors Society through Middle School and High School
Timeline
Team Member
Target
02.2023 - Current
Restaurant Hostess
Two Cousins Pizza
06.2021 - 09.2021
No Degree - Business Administration And Management
Penn State Berks
High School Diploma -
Cocalico High School
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