Kaylie Ortiz
Redding,CA
Summary
Experienced with relationship-building and driving sales growth through effective communication.
Utilizes persuasive techniques to foster client trust and close deals.
Seasoned Sales Representative knowledgeable about selling in B2C environments.
Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Background in classroom assistance; supporting teachers and students in various educational activities.
Creating positive learning environments by helping with lesson planning and student engagement.
Experience with helping students develop at their individual pace through personalized support in educational, behavioral and social areas.
Supportive of teachers and faculty in events, special days and one-on-one student assistance.
Highly motivated team player with passion for helping others.
Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
16
16
years of professional experience
Work History
Suncare Sales Representative
Beiersdorf, Bayer, Merck, Advantage Sales
04.2009 - 01.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Classroom Volunteer
Sierra House Elementary
10.2023 - 03.2024
- Made copies to assist teacher in preparing future lessons.
- Coordinated with teacher to implement lesson plans and keep students on track.
- Mentored struggling students, leading to improved academic performance and confidence.
- Helped students complete tasks and specific work problems.
- Provided one-on-one support to students with special needs, enabling their successful integration into the classroom.
- Served as a positive role model for students by demonstrating respectfulness, responsibility, empathy, kindness, and integrity at all times.
- Developed strong relationships with students, parents, and staff members by maintaining open communication channels.
- Facilitated small group sessions for targeted skill-building in reading, writing, and math.
- Contributed to the development of inclusive activities, ensuring all students had equal opportunities for success.
Ski School Assistant
Heavenly Ski Resort
11.2010 - 04.2011
- Helped with meal and snack preparation and feeding children.
- Assisted in maintaining a positive learning environment by managing children's behavior and addressing issues promptly.
- Improved parent-ski instructor communication by acting as a liaison between families and ski school staff members.
- Supported ski instructors with instructional materials, setting up equipment, and organizing resources for efficient lesson delivery.
- Supervised ski lessons during brief instructor absences.
- Boosted student confidence by acknowledging achievements and offering constructive feedback on areas needing improvement.
Education
Bachelor of Arts - Sociology
Lake Tahoe Community College
South Lake Tahoe, CA05-2028
Associate of Arts - University Studies of Human Sciences
Shasta College
Redding, CA05-2010
High School Diploma -
Yreka High School
Yreka, CA06-2007
Skills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Self-motivated
- Friendly and outgoing
- Staff training
- Safety awareness
- Small group instruction
- Positive reinforcement
- Growth mindset
- Classroom support
Timeline
Classroom Volunteer
Sierra House Elementary
10.2023 - 03.2024
Ski School Assistant
Heavenly Ski Resort
11.2010 - 04.2011
Suncare Sales Representative
Beiersdorf, Bayer, Merck, Advantage Sales
04.2009 - 01.2025
Bachelor of Arts - Sociology
Lake Tahoe Community College
Associate of Arts - University Studies of Human Sciences
Shasta College
High School Diploma -
Yreka High School
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