Kaylie Rickert
Cottrellville
Summary
Dynamic professional with extensive experience in customer service and multitasking. Known for creating welcoming environments and maintaining clear communication, driving customer satisfaction.
Overview
6
6
years of professional experience
Work History
Healthy Bartender
Empowered Nutrition
Marine City, MI
06.2024 - Current
- Create and maintain a positive and empowering relationship with customers,
- Listened and accommodated orders to customers' liking,
- Able to give correct change and do math quickly while maintaining conversation,
- Remained organized and professional during high-stress situations,
- Put in charge of training new hires and setting clear expectations of professionalism,
- Able to manage time efficiently
Secretary
Transmission Physicians, Inc.
Marine City, MI
03.2020 - Current
- Enter check stubs and deposits into QuickBooks,
- Answer phones and cooperate with customers,
- Communicate with customers regarding their vehicles,
- Pick up/ deliver transmissions from other businesses while maintaining customer service relationships,
- Clean and maintain the shop and lobby,
- Create a welcoming and professional environment as customers enter the building with questions
Grass Cutter
Tim's Lawn Services
Marine City, MI
06.2020 - 09.2021
- Followed safety protocols while using equipment to minimize risks during operations.
- Identified areas requiring special attention, enhancing overall lawn quality through targeted care.
- Increased client satisfaction with consistent, timely completion of grass cutting tasks on commercial property.
Education
Bachelor of Science - Psychology
Rochester Christian University
Rochester Hills, MI05-2026
Associate of Applied Science - Criminal Justice - Generalist
St. Clair County Community College
Port Huron, MI05-2024
High School Diploma -
Marine City High School
Marine City06-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Leadership
- Detail-Oriented
- Resilient
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Cash register operation
- Beverage preparation
- Health codes compliance
- Multi-line phone systems
- Quickbooks
Languages
English
Native or Bilingual
Timeline
Healthy Bartender
Empowered Nutrition
06.2024 - Current
Grass Cutter
Tim's Lawn Services
06.2020 - 09.2021
Secretary
Transmission Physicians, Inc.
03.2020 - Current
Bachelor of Science - Psychology
Rochester Christian University
Associate of Applied Science - Criminal Justice - Generalist
St. Clair County Community College
High School Diploma -
Marine City High School