Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylie Winston

Cedar Rapids,IA

Summary

Years of experience working with the public and with coworkers and eager to gain more experience in roles outside of retail while applying skills from previous. Seeking opportunities for growth and providing a good work-place experience.

Overview

5
5
years of professional experience

Work History

Senior Bookseller

Barnes And Noble Bookstore
Cedar Rapids, IA
08.2021 - Current
  • Provided customer service to patrons, including helping them locate books and answering questions about the store's selection.
  • Developed relationships with customers to increase sales of merchandise and services.
  • Organized book displays to promote new releases and bestsellers.
  • Managed inventory levels by ordering new stock when necessary.
  • Trained new staff members on company policies and procedures for handling merchandise.
  • Maintained a clean and orderly working environment in the store.
  • Processed payments using point-of-sale systems and accepted cash or credit cards from customers.
  • Assisted in conducting regular price checks to ensure competitive pricing of products.
  • Performed daily opening and closing duties such as counting money, reconciling receipts, organizing shelves.
  • Resolved customer complaints regarding product quality or availability in a timely manner.
  • Advised customers on the latest trends in literature and recommended titles based on their interests.
  • Handled returns according to company policy while maintaining high standards of customer service.
  • Performed administrative tasks such as scheduling staff shifts, preparing payroll documents.
  • Shelved, cleaned and organized products or spaces to maintain appealing sales floor.

Cashier/Cook

Kwik Star
Independence, IA
11.2020 - 08.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Practiced kitchen-safe procedures to ensure food was properly prepared and served.

Cashier

Fareway Grocery
Manchester, IA
08.2019 - 11.2020
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.

Server

The Bread Basket
Manchester, IA
06.2019 - 08.2019
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Stayed informed about daily specials, new menu items, promotions.

Education

Some College (No Degree) - Cultural Anthropology

Kirkwood Community College
Cedar Rapids, IA

Skills

  • Inventory Management
  • Attention to Detail
  • Adaptable and Flexible
  • Customer Service
  • Staff Support
  • Organization
  • Typing
  • Communication
  • Quick Learner
  • Problem Solving
  • Multi-tasking
  • Experience Working Under Stress

Timeline

Senior Bookseller

Barnes And Noble Bookstore
08.2021 - Current

Cashier/Cook

Kwik Star
11.2020 - 08.2021

Cashier

Fareway Grocery
08.2019 - 11.2020

Server

The Bread Basket
06.2019 - 08.2019

Some College (No Degree) - Cultural Anthropology

Kirkwood Community College

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Kaylie Winston