Derek Jacobson
Denville,NJ
Summary
Professional sales and customer service expert known for high standards and results-driven approach. Proven history in driving sales, managing inventory, and enhancing customer satisfaction. Valued for strong collaboration skills and adaptability to changing store needs, consistently reliable and effective in achieving team goals.
Overview
9
9
years of professional experience
Work History
Senior Bookseller
Barnes & Noble
04.2024 - Current
- In addition to bookseller duties, now with managerial responsibilities
- Utilize knowledge and ability to achieve sales goals
- Efficient execution of store operations
- Organize, plan, and prioritize workload efficiently
- Mentor and support booksellers
Bookseller
Barnes & Noble
10.2022 - 04.2024
- Provides friendly and informative customer service
- Answers customer and company phone calls in order to provide helpful information
- Knowledge and ability to navigate the Barnes & Noble database to search, sell, or order books for customers (achieve sales goals)
- Managed cash register efficiently while proactively engaging customers
- Work in a team environment with fellow employees
- Assist fellow employees with their own projects while also assisting them with customer service issues
- Organizing books and items throughout the store
- Engage in maintaining the sales floor to make it presentable to customers
Copy Editor
Freelance
12.2021 - 10.2022
- Reviewed and edited papers and documents in a timely and efficient manner
- Peer-reviewed material for correct grammar and phraseology
- Offered advice and explained writing techniques to inform and assist employers
Copy Editor
Ozan Premium Home
06.2019 - 08.2019
- Reformatted/edited contracts and company documents
- Reviewed and edited papers and reports for accurate grammar
- Created concise, informative PowerPoint documents to be presented to potential customers and investors
Custodian
Eagle Office Maintenance
06.2017 - 08.2019
- Cleaned offices and facilities in a timely and efficient manner
Education
B.A. - English Arts
Montclair State University
Montclair, New Jersey05-2021
Skills
- Technical knowledge in Microsoft Suite and Google Suite
- Creative problem-solver, resourceful, organized, approachable, attentive, team-player, amicable
- Provide excellent customer service
- Merchandising strategies
- Sales proficiency
- Store operations
- Inventory management
- Customer service
- Friendly and helpful
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Detail-oriented
- Goal driven
- Relationship building
- Flexible hours
- Excellent written and verbal communication
Timeline
Senior Bookseller
Barnes & Noble
04.2024 - Current
Bookseller
Barnes & Noble
10.2022 - 04.2024
Copy Editor
Freelance
12.2021 - 10.2022
Copy Editor
Ozan Premium Home
06.2019 - 08.2019
Custodian
Eagle Office Maintenance
06.2017 - 08.2019
B.A. - English Arts
Montclair State University