Kaylin Robles
Rancho Santa Margarita,CA
Summary
Dynamic undergraduate with significant experience at Disneyland, specializing in customer engagement and food presentation. Proven track record of enhancing guest experiences through exceptional service and collaborative problem-solving. Demonstrates strong analytical thinking and creativity to deliver high-impact solutions in fast-paced environments, while effectively capturing memorable moments through photography and cinema.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Culinary Person - Main Street U.S.A
Disneyland
Anaheim, CA
10.2022 - 01.2025
- Created visually appealing and elaborate ice cream sundae presentations.
- Crafted diverse caffeinated and carbonated drinks.
- Crafted various essential alcoholic beverages.
- Ensured efficient preparation of mobile food and holiday merchandise orders.
- Handled cash register operations, including opening and closing procedures.
- Facilitated orderly movement by providing guidance on where to go.
- Engaged with Guests to answer questions, provide directions, and offer event information.
- Streamlined processes to maintain ideal temperatures for perishables.
- Ensured cleanliness of workspace with consistent maintenance.
- Ensured accurate identification verification for alcohol sales.
Combo Clerk
Pavilions Grocery Store
Rancho Santa Margarita, CA
02.2024 - 09.2024
- Scanned items and checked pricing on cash register for accuracy.
- Ensured accurate bagging of orders to enhance customer satisfaction.
- Directed special tasks delegated by the store head, driving increased sales of featured products.
- Answered customers' questions and provided information on store procedures or policies.
- Offered customers carry-out service at completion of transaction.
- Administered onboarding sessions to equip new team members with cart handling and customer service techniques.
Store Associate
In-n-Out
Rancho Mission Viejo, CA
12.2022 - 03.2023
- Oversaw transactions at cash registers in both store and drive-thru.
- Maintained exceptional food safety practices in vegetable prepping.
- Delivered exceptional customer service.
- Ensured cleanliness of dining area, kitchen, and bathroom consistently.
- Ensured accurate register balance by managing drawer funds.
Online Pickup and Delivery
Walmart
Irvine, CA
07.2021 - 09.2022
- Efficiently select various merchandise and grocery items across the store to complete orders.
- Sorted orders into specific sections according to item categories.
- Organized order loading to optimize car space and manage weight distribution.
- Assisted with locating products by leading customers to specific aisles.
Pickup Clerk & Bakery
Ralphs
Aliso Viejo, CA
07.2021 - 11.2021
- Facilitated order fulfillment by scanning store items.
- Engaged customers via phone regarding item substitutions during pick-up.
- Assisted in loading grocery bags into vehicles.
- Managed the preparation, baking, and packaging of various pastries.
- Assigned labels to markdown items.
- Handled cake orders through phone and direct interactions.
Education
Master of Business Administration - Business Administration Major
Santiago Canyon College
Orange06-2029
Skills
- Customer Engagement Proficiency
- Sales Proficiency
- Visual storytelling
- Camera operation techniques
- High-quality portrait photography
- Digital Video Marketing Proficiency
- Post-production workflow
Languages
- English, Fluent
- Spanish, Basic-level
Certification
- Responsible Beverage Service (RBS) Certification
Issued by California Department of Alcoholic Beverage Control (ABC) | 2023
Affiliations
Photo Ministry Team
Compass Bible Church, 2024 - Present
- Capture, edit, and upload high-quality photos from church events and services.
- Upload images to the church’s website, ensuring accessibility.
Timeline
Combo Clerk
Pavilions Grocery Store
02.2024 - 09.2024
Store Associate
In-n-Out
12.2022 - 03.2023
Culinary Person - Main Street U.S.A
Disneyland
10.2022 - 01.2025
Online Pickup and Delivery
Walmart
07.2021 - 09.2022
Pickup Clerk & Bakery
Ralphs
07.2021 - 11.2021
Master of Business Administration - Business Administration Major
Santiago Canyon College
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