Kaylin Burchett
Calhoun,GA
Overview
5
5
years of professional experience
Work History
Server and Front End Coordinater
Buffalo Lukes
Calhoun, GA
05.2021 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Cashier and Server
Burger King
Calhoun, GA
03.2021 - 07.2021
Cashier
McDonald's
Calhoun, GA
01.2021 - 03.2021
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Childcare Volunteer
Rockbridge Community Church
Calhoun, GA
08.2016 - 05.2019
- Served as positive role model, promoting healthy interpersonal behaviors.
- Supervised children of various ages
- Set up playroom and childcare areas for safety and cleanliness.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys.
- Complied with strict safety and organizational regulations, policies and procedures.
- Watched and redirected inappropriate student behavior.
Education
No Degree -
Apex Learning Through Gordon Central Highscool
Calhoun, GA05.2023
Skills
- Delegation and Supervision
- Maintaining Clean Work Areas
- Staff training
- Refunds Exchanges and Adjustments
- Opening and Closing Procedures
- Accurate Money Handling
- Customer Experience Enhancement
- Credit and Cash Transactions
- Social Perceptiveness
- Efficient Service
- Health and Safety Procedures
references
Brooklyn Underhill, former manager at Buffalo Lukes: 706-263-5271
Shane bechard, manager: 706-388-1548
Keisha Chastain, Assistant General manager at Buffalo Lukes: 770-769-0403
Timeline
Server and Front End Coordinater
Buffalo Lukes
05.2021 - Current
Cashier and Server
Burger King
03.2021 - 07.2021
Cashier
McDonald's
01.2021 - 03.2021
Childcare Volunteer
Rockbridge Community Church
08.2016 - 05.2019
No Degree -
Apex Learning Through Gordon Central Highscool