Silas Allen
Boiling Springs,SC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Restaurant Server/Bartender
Willy Taco
Boiling Springs, South Carolina
07.2023 - 01.2025
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
Front of House Employee
Miami Grill
Boiling Springs, South Carolina
04.2021 - 06.2023
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Explained menu items, took orders and delivered food courses according to instruction.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Cash Register, Drive Thru, cleaning and Stocking
Stower
Amazon
Spartanburg, South Carolina
08.2020 - 04.2021
- Assisted colleagues with lifting boxes when necessary during peak periods of activity.
- Scanned and sorted packages to stage for delivery drivers.
- Maintained accurate inventory records by scanning bar codes for items received and shipped.
- Continuously pulled items off carts and placed on correct shelves.
- Followed safety protocols to prevent accidents and injuries in the workplace.
- Followed instructions from warehouse management software and systems.
Clerk
Quick Trip
Spartanburg, South Carolina
03.2019 - 08.2020
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Processed payments and maintained accurate drawers to meet financial targets.
- Assisted in ringing up sales at registers and bagging merchandise.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Helped customers by answering questions and locating merchandise.
Restaurant Busser
Olive Garden
Spartanburg, South Carolina
09.2018 - 03.2019
- Washed dishes and disposed of trash in designated receptacles.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Greeted guests with friendliness and professionalism.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Wiped down and cleaned chairs, booths, and highchairs.
Cook
Chick-fil-A
Boiling Springs, South Carolina
11.2017 - 09.2018
- Resolved customer complaints regarding food quality or services provided.
- Adhered to food safety standards when storing and preparing foods.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Education
High School Diploma -
Boiling Springs High School
Boiling Springs, South Carolina12-2020
Skills
- Food and beverage pairings
- Daily specials memorization
- Register operation
- High volume dining
- Table management
- Station stocking
- Food preparation knowledge
- Menu presentation
- Cash handling
- Bar terminology
- Dining customer service
- Allergy awareness
- Order taking
- Hospitality and accommodation
- Point of sale (POS) system operations
Timeline
Restaurant Server/Bartender
Willy Taco
07.2023 - 01.2025
Front of House Employee
Miami Grill
04.2021 - 06.2023
Stower
Amazon
08.2020 - 04.2021
Clerk
Quick Trip
03.2019 - 08.2020
Restaurant Busser
Olive Garden
09.2018 - 03.2019
Cook
Chick-fil-A
11.2017 - 09.2018
High School Diploma -
Boiling Springs High School