Kaylin Robinson
Somerset
Summary
Experienced in bar management with a strong focus on operational efficiency and customer satisfaction. Managed daily operations including staff scheduling, cash handling, and inventory management, ensuring prompt service and quality control. Developed seasonal menus and drink recipes that aligned with customer preferences while optimizing profitability. Conducted pre-shift meetings to facilitate smooth operations and collaborated closely with kitchen staff to ensure timely food delivery. In addition to being well versed in BOH operations.
Overview
5
5
years of professional experience
Work History
Bar Manager
30 burgers
New Brunswick
09.2024 - Current
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted in developing menus featuring seasonal ingredients from local suppliers.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Assisted with planning special events such as wine tastings or cocktail parties.
Shift Supervisor/Manager
Cheddars Restaurant
Webster
02.2022 - 08.2024
- Conducted daily pre-shift meetings to ensure smooth operation of the shift.
- Managed reservations system including taking reservations over phone or online booking systems.
- Worked closely with chefs to ensure timely delivery of food orders to tables.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
- Developed strategies to improve customer satisfaction ratings within the restaurant.
- Conducted regular inventory checks of stock levels in order to maintain adequate supply levels.
- Greeted customers and addressed their needs in a friendly and professional manner.
Restaurant Supervisor
North Italia
Austin
10.2020 - 02.2022
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted regular inspections of the premises to ensure cleanliness, proper maintenance and attractive displays.
- Inspected dishes before they were served to verify that presentation met quality standards.
- Assisted cooks in preparing meals for customers according to established recipes and portion control guidelines.
- Assigned duties and shifts to restaurant staff according to workload requirements.
- Trained new employees on restaurant policies and procedures.
- Resolved customer complaints promptly and professionally.
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Ensured that all equipment was functioning properly before each shift began.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Adhered to all food safety regulations.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
Education
High School Diploma -
Ross S Sterling
Baytown, TX06-2017
Skills
- Cash handling
- Inventory management
- Staff scheduling
- Team management
- Conflict resolution
- Food safety
- Quality control
- Time management
- Problem solving
- Safe serving practices
- Bar management
- Organizational growth
- Team collaboration
- Strategic planning
- Supply ordering
- Team leadership
- Dining room management
- Shift management
Timeline
Bar Manager
30 burgers
09.2024 - Current
Shift Supervisor/Manager
Cheddars Restaurant
02.2022 - 08.2024
Restaurant Supervisor
North Italia
10.2020 - 02.2022
High School Diploma -
Ross S Sterling