Professional Summary
Overview
Work History
Education
Skills
Timeline

KayLinh Luong

Preparing Individuals for Adulthood and Life
Urbandale,IA
9
years of professional experience

A professional facilitator with strong communication skills to ensure productive and engaging experiences. Adept at fostering team collaboration to achieve program goals. Skilled in time management, teamwork, organization, and effective communication.

Work History

Lead Facilitator

2 Years 11 Months
Preparing Individuals for Adulthood and Life | 08.2023 - Current
  • Facilitated 300+ presentations that enhanced life skills for individuals preparing for adulthood.
  • Implemented different methods to address diverse participant needs.
  • Mentored undergraduate staff members in effective facilitation techniques and participant engagement strategies.
  • Collaborated with school personnel to create supportive environments for student learning and growth.

Sales Representative

3 Months
Your CBD Store | 10.2021 - 01.2022
  • Communicated with customers about health issues to recommend suitable products
  • Respect customers' boundaries and provide knowledge on CBD
  • Directed customers to products and clarified their purposes
  • Complete daily cleaning and restocking of merchandise

Direct Support Professional

1 Year
Mainstream Living, Ames | 11.2020 - 11.2021
  • Providing care and creating a safe space for 4 + adults with disabilities
  • Maintained cleanliness of the house and prepared meals for members
  • Assisted with personal care and daily living needs of members
  • Studied each individual’s disability to provide tailored care

Nanny

3 Years 4 Months
Parents Of Children | 07.2017 - 11.2020
  • Delivered attentive child care, ensuring nutritious meals, engaging activities, and adherence to daily routines
  • Helped with household chores to maintain a clean environment around the home to assist the parents
  • Coordinated daily activities, fostering social interaction and developmental growth through structured play and community engagement

Front Desk Team Member

5 Months
Planet Fitness, West Des Moines | 05.2020 - 10.2020
  • Assisted in checking members into the gym
  • Conducted tours and secured memberships for potential members, enhancing gym enrollment
  • Sold merchandise including t-shirts, water, energy drinks, and tanning supplies, contributing to overall revenue
  • Sanitized gym equipment to maintain hygiene standards various sections of gym equipment and tanning equipment

Summer Camp Assistant

2 Months
The YMCA, Waukee | 06.2019 - 08.2019
  • Organized daily schedules and activity plans to support coworkers and counselors in delivering effective programming
  • Monitored campers' behavior and health while engaging in activities to ensure proper care.
  • Gathered, prepared, and presented supplies for activities to facilitate smooth and enjoyable experiences for campers
  • Coordinated activity transitions to ensure timely engagement and maximum participation

After School Daycare Provider

1 Year 9 Months
The YMCA, Waukee | 08.2017 - 05.2019
  • Provided basic care for 50+ elementary children
  • Organized healthy after-school snacks
  • Accountable for checking in and checking out children from care
  • Executed daily gym and craft activities

Summer Camp Counselor

2 Months
The YMCA, Waukee | 06.2018 - 08.2018
  • Developed engaging, safe, and inclusive atmosphere for campers daily
  • Monitored daily behavior and health of children to ensure well-being
  • Organized and conducted camp activities

Education

Bachelor of Science - Human Development And Family Sciences, Communication Studies, Psychology

Iowa State University (ISU) | Ames, IA | 08-2023

High School Diploma

Urbandale High School | Urbandale, IA | 05-2019

Skills

Communication
Teamwork and Collaboration
Organizational skills
Classroom management
Public speaking
Reliability

Timeline

Lead Facilitator

Preparing Individuals for Adulthood and Life
08.2023 - CurrentRead More

Sales Representative

Your CBD Store
10.2021 - 01.2022Read More

Direct Support Professional

Mainstream Living, Ames
11.2020 - 11.2021Read More

Front Desk Team Member

Planet Fitness, West Des Moines
05.2020 - 10.2020Read More

Summer Camp Assistant

The YMCA, Waukee
06.2019 - 08.2019Read More

Summer Camp Counselor

The YMCA, Waukee
06.2018 - 08.2018Read More

After School Daycare Provider

The YMCA, Waukee
08.2017 - 05.2019Read More

Nanny

Parents Of Children
07.2017 - 11.2020Read More

Iowa State University (ISU)

Bachelor of Science from Human Development And Family Sciences, Communication Studies, Psychology
Read More

Urbandale High School

High School Diploma
Read More
KayLinh Luong