Kaylla Silva
Newark,NJ
Summary
I moved to America From Brazil at 15 years old. Started working as soon as I could to help my single mom of 3 at the time. The adjustment period was rough being the oldest daughter. I was met with a lot of responsibilities such as helping my mother with chores, being a good student and working after school and on weekends. Having been raised as a hard worker prepared me and ensures that I will perform well in any position and high stress situation. No matter the job I have had and/or will have, I am always eager to learn as much as possible and strive to perform at my peak.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Van Gogh's Ear Cafe
08.2022 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with customers using proper communication skills
- Would work as hostess and waitress during exceptionally busy times such as dinner hour.
- Worked closely with restaurant owner to develop and implement marketing initiatives.
- Motivated staff to perform at peak efficiency and quality.
Technician's Assistant
HL Medical Spa
06.2021 - 08.2022
- Completed basic and semi-skilled work with little or no oversight.
- Organized routines for customers and their specific treatment.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Managed front desk by answering phones, scheduling appointments and greeting guests.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
Lash Technician
House Of Leilan's (HL Beauty Salon)
06.2021 - 08.2022
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Educated clients on how to clean and maintain lash extensions.
Receptionist
Step Up Barbershop
04.2018 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated schedule log
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
House Cleaner
Family Company
07.2015 - 04.2018
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Dusted picture frames and wall hangings with cloth.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Emptied trashcans and transported waste to collection areas.
- Maintained clean and comfortable environments in business offices by vacuuming, cleaning windows, and dusting.
Education
No Degree - Communications
Essex County College
Newark, NJHigh School Diploma -
Kearny High School
Kearny, NJ06.2018
Skills
- Opening and Closing Procedures
- Collaborative Relationships
- Monetary Transactions
- Reconciling Cash Drawers
- Restaurant Operation
- Customer Assistance
- Anticipating Problems
- POS Inventory System Operation
- Hospitality and Accommodation
- Work Assignments
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Assistant Restaurant Manager
Van Gogh's Ear Cafe
08.2022 - Current
Technician's Assistant
HL Medical Spa
06.2021 - 08.2022
Lash Technician
House Of Leilan's (HL Beauty Salon)
06.2021 - 08.2022
Receptionist
Step Up Barbershop
04.2018 - 06.2021
House Cleaner
Family Company
07.2015 - 04.2018
No Degree - Communications
Essex County College
High School Diploma -
Kearny High School
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