Kayllon Kornell
Washington,DC
Summary
Dynamic and customer-focused professional with extensive experience at Starbucks, excelling in beverage preparation and exceptional service. Proven ability to enhance team performance and optimize workflow efficiency. Skilled in cash handling and conflict mediation, consistently delivering high-quality experiences that foster customer loyalty and satisfaction.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Washington, DC
07.2024 - 04.2025
- Crafted and delivered high-quality beverages in alignment with established recipes and customer preferences.
- Oversaw cleanliness and organization of workstations to uphold health and safety standards.
- Delivered exceptional customer service by actively engaging with customers and resolving inquiries and concerns efficiently.
- Managed operation of espresso machines and equipment to ensure peak performance during high-demand periods.
- Facilitated training sessions for new baristas on beverage preparation techniques and adherence to company policies.
- Facilitated collaboration among team members to optimize workflow efficiency during peak periods.
- Oversaw product quality, identifying opportunities for enhancement in beverage presentation and taste consistency.
- Oversaw inventory management of coffee beans and supplies, coordinating timely restocking efforts.
- Cultivated a welcoming environment by warmly greeting customers and efficiently addressing their needs.
- Ensured workspace cleanliness and organization to enhance productivity and safety.
- Fostered a positive team environment by facilitating effective communication and collaboration among colleagues.
Sales Associate
Journeys
Arlington, VA
05.2023 - 11.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store organization and cleanliness, promoting an inviting atmosphere for shoppers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
Cashier
Harris Teeter
Arlington, VA
10.2018 - 04.2019
- Executed accurate and efficient processing of customer transactions at checkout.
- Facilitated customer inquiries by delivering comprehensive product information and support.
Lifeguard
SYEP
Washington Dc
06.2018 - 08.2018
- Oversaw pool activities to guarantee safety and adherence to regulations.
- Executed prompt emergency response by delivering first aid and rescue support.
- Facilitated collaboration among team members to enhance emergency response procedures.
- Oversaw cleanliness and organization of pool area to enhance guest experience.
- Instructed patrons on water safety practices and enforced facility rules.
- Executed regular safety drills to ensure compliance with safety protocols.
- Engaged in training sessions to refine lifeguard skills and expertise.
- Delivered exceptional customer service to elevate overall patron experience.
- Mastered and sustained expertise in first responder skills, including first aid and CPR, ensuring optimal support for individuals in distress.
- Monitored pool area to ensure swimmer safety and enforce compliance with established rules.
Assistant
Syep Jamal Harris Project
Washington, DC
06.2017 - 08.2017
- Ensured adherence to hygiene standards in pool and surrounding area.
- Managed emergency response efforts with prompt and efficient actions.
- Executed rescue techniques to assist swimmers in distress, ensuring tailored responses to individual needs and circumstances.
Education
High School Diploma -
Luke C Moore
1001 Monroe St NE Washington, DC 20017 United StaSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Cash handling
- Active listener
- Cleanliness
- Team leadership
- Exceptional customer service
- Order taking
- Cash register operation
- Adaptive and creative
- Decision-making
- Espresso machine operation
- Excellent memory
- Beverage preparation
- POS systems
- Menu memorization
- Hospitality service expertise
- POS system operation
- New hire training
- Performance improvement
- Conflict mediation
- Soft selling
- Basic math
- Multitasking and organization
- Verbal and written communication
Timeline
Barista
Starbucks
07.2024 - 04.2025
Sales Associate
Journeys
05.2023 - 11.2024
Cashier
Harris Teeter
10.2018 - 04.2019
Lifeguard
SYEP
06.2018 - 08.2018
Assistant
Syep Jamal Harris Project
06.2017 - 08.2017
High School Diploma -
Luke C Moore