KAYLONIE VEGA
Crestview,FL
Summary
Self-motivated and energetic women with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for sales while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to any office long-term.
Overview
5
5
years of professional experience
Work History
Front Desk Administrative Assistant
Primetime Physical Therapy
Niceville, FL
02.2024 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk support
- Handled sensitive information discreetly, maintaining strict confidentiality at all times
- Managed incoming phone calls, directing them appropriately to maintain professionalism and efficiency
- Increased office efficiency with proactive inventory management of office supplies
- Maintained a welcoming environment by keeping the reception area clean and organized
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Vehicle Sales Consultant
Step One Automotive Group
Fort Walton Beach, FL
10.2021 - 12.2023
- Developed successful sales strategies to maximize customer satisfaction and profit
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
- Negotiated purchase prices and explained sales, warranty, and optional products
- Listened to customer needs and desires to identify and recommend optimal products
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Call Center Sales Representative
Step One Automotive Group
Fort Walton Beach, FL
07.2019 - 12.2023
- Overcame objections using friendly, persuasive strategies
- Generated leads and established relationships with potential customers through outbound telephone calls
- Set up appointments with interested customers according to schedule availability
- Made average of 200 outbound and inbound calls per day
- Documented customer interactions and transactions, maintaining accurate records of all dealings
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Education
High School Diploma -
Patterson High School
Patterson, CA06.2019
Skills
- Goal-Driven
- Quality Standards Adherence
- Customer Engagement Strategies
- Telephone Etiquette
- Professional Relationships
- Closing Sales
- Appointment Scheduling
- Building Customer Loyalty
- Customer Service and Assistance
- Sales Team Training
- Sales Planning
- Client Relationship Management
- Staff Management
- CRM Software
- Maintaining records
- Scheduling appointments
- File Organization
Languages
Spanish
Full Professional
Timeline
Front Desk Administrative Assistant
Primetime Physical Therapy
02.2024 - Current
Vehicle Sales Consultant
Step One Automotive Group
10.2021 - 12.2023
Call Center Sales Representative
Step One Automotive Group
07.2019 - 12.2023
High School Diploma -
Patterson High School