Kaylyn Creamer
Berlin,NJ
Summary
Offering strong foundation in communication and problem-solving, eager to learn and thrive in customer-focused environment. Brings ability to quickly grasp new concepts and adapt to various customer service situations, ensuring smooth and effective interactions. Ready to use and develop interpersonal and problem-solving skills in any role.
Overview
2
2
years of professional experience
Work History
Costumer Service Associate
Wawa
08.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
Varsity Volleyball
Winslow Township High School
07.2022 - 10.2024
- Learned the importance of effective communication, trust, and partnership among teammates to achieve common goals.
- Developed athletic abilities
- Instilled deep appreciation for the value of collaboration and teamwork in achieving excellence.
- Effectively demonstrated exceptional multitasking skills by successfully balancing the demands of academic commitments, household responsibilities, and active participation in extracurricular activities.
- Developed the capacity to remain composed and productive under pressure, creating a well-rounded and reliable individual.
Education
No Degree -
Winslow Township High School
Atco, NJ06.2025
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Customer complaint resolution
- Complex Problem-solving
- Guest services
- Assertiveness
References
Curtis Custis Nicole Massey
(Winslow Girls Volleyball Head Coach) (Wawa Store 0322 General Manager)
custiscu@winslow-schools.com (856)-975-7090
Timeline
Costumer Service Associate
Wawa
08.2024 - Current
Varsity Volleyball
Winslow Township High School
07.2022 - 10.2024
No Degree -
Winslow Township High School
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