Kaylyn Cruz
Haltom City,TX
Summary
Dependable and detail-oriented line lead with strong communication skills and a passion for efficiency. Known for being a fast learner who asks the right questions and ensures tasks are done correctly the first time. Seeking to transition into an office role where I can bring my dedication, customer service experience, and strong work ethic.
Overview
12
12
years of professional experience
Work History
Line Lead
FedEx
03.2023 - Current
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Performed daily inspections and maintenance of equipment to manage wear and tear.
- Followed daily production schedules for organized and on-time deliveries.
Imaging Specialist
Iron Mountain
02.2021 - 03.2023
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Managed file archival and information retrievals.
- Completed transmittal logs and stored in files for specified durations.
- Utilized Software to scan and clean up project documents.
- Prepped documents to be sent to quality control.
Medical Assistant
Endocrinology and Diabetes Institute of North Texas
09.2021 - 02.2023
- Checked in patients
- Answered incoming calls into the office
- Schedule/Reschedule/Cancel appointments
- Reminder calls for upcoming appointments
- Scanned patient documents
- Utilized office equipment
- Receive and stock medical samples
Package Handler
FedEx Ground
01.2019 - 03.2021
- Organized packages for efficient loading onto delivery trucks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Stored and secured packages in designated areas to prevent damage and theft.
- Maintained clean, orderly work environment free of hazards.
Cashier
Walmart
02.2013 - 12.2018
- Scan and bag customers items.
- Maintain a neat and clean workstation
- Answer any questions customers may have
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Education
Accredited Medical Assistant Program NRCMA Certification #203773 CPR BLS AHA Certification 2021 – 2023 HIPAA Certification - undefined
Concorde Career College
Grand Prairie, TX11.2021
Diploma - undefined
Winfree Academy Charter School
Dallas, TX2021
Skills
- Snellen Eye Examination
- Wound care
- Medical terminology
- Patient Preparation
- Examination Room
- Bilingual
- Vital signs
- Urinalysis
- EKGs
- Phlebotomy
- Customer Service
- Sales
- Packaging
- Processing Documents
- Active Listening
- Customer Satisfaction
- Document Organization
- Line Lead
- Safety procedures
Languages
Spanish
Native or Bilingual
Timeline
Line Lead
FedEx
03.2023 - Current
Medical Assistant
Endocrinology and Diabetes Institute of North Texas
09.2021 - 02.2023
Imaging Specialist
Iron Mountain
02.2021 - 03.2023
Package Handler
FedEx Ground
01.2019 - 03.2021
Cashier
Walmart
02.2013 - 12.2018
Accredited Medical Assistant Program NRCMA Certification #203773 CPR BLS AHA Certification 2021 – 2023 HIPAA Certification - undefined
Concorde Career College
Diploma - undefined
Winfree Academy Charter School
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