Kaylyn Doebel
Summary
HR professional with extensive experience in HRIS implementations and cross-team collaboration at United Wholesale Mortgage. Key achievements include optimizing payroll processes and enhancing team engagement through innovative strategies. Demonstrated skills in data analysis and servant leadership, supporting organizational success and relationship development. Background in operations oversight and strategic planning, resulting in cost savings and improved efficiencies.
Overview
13
13
years of professional experience
Work History
AVP, Payroll & People Analytics
United Wholesale Mortgage
Pontiac, Michigan
04.2021 - Current
- Developed and executed a business proposal to expand the role into two teams: Payroll and People Analytics, managing leaders and their team members.
- Conducts performance reviews and provides feedback to direct reports for career development.
- Coordinates with the IT department to implement new technologies and system enhancements.
- Oversees all company-wide payroll changes and projects, collaborating directly with the CEO and Executive Vice Presidents on budgeting, distribution, and implementation.
- Controls stock compensation, including internal communication and coordination with Fidelity Investments.
- The primary contact for system implementations, focusing on HRIS modifications and integrations, as well as any company-wide rollouts.
- Oversees all team member movement within the HRIS, including access changes, title and salary changes, new hires, offboarding, and all timecard data reporting.
- Creates automation for team member onboarding and movement by evaluating processes and collaborating with all teams involved to ensure efficiency and accuracy.
- Partners with IT, Data, and Security teams on all API connections and troubleshooting to maintain correct and secure team member data.
- Administers the distribution of company surveys and maintains engagement with Qualtrics as the survey vendor.
- Built and sustains a ticketing system through ServiceNow to enhance team member experience.
- Leads cross-functional teams to achieve project milestones, ensuring collaboration and efficiency.
Team Lead, Data & Payroll
United Wholesale Mortgage
Pontiac, Michigan
12.2017 - 04.2021
- Developed business proposal to establish Data & Payroll team within Team Member Services, HR department.
- Led a team managing the HRIS system, UKG Pro, formerly UltiPro, ensuring the optimal performance of work systems.
- Directed implementation of system changes, including data migration from ADP to UKG Pro, formerly UltiPro.
- Managed on-demand and scheduled data reporting for inquiries on team member movement and retention.
- Provided immediate feedback on processes affecting TMS/HR data management.
- Spearheaded Payroll initiatives, overseeing transition from biweekly to weekly payroll schedules.
- Executed internal auditing and quality control for HRIS system audits in collaboration with SOX team.
Team Member Services Business Partner
United Wholesale Mortgage
Pontiac, Michigan
09.2016 - 12.2017
- Served as primary contact for team members and leaders within team member services.
- Conducted thorough investigations into complex team member relations issues and resolved them effectively.
- Managed HRIS system, ensuring high performance across work systems.
- Provided timely feedback on all team member processes and procedures.
- Collaborated with Payroll and TMS staff to develop and evaluate ongoing programs.
- Oversaw internal auditing and quality control efforts, acting as contact for HRIS audits.
- Identified solutions for TMS functions through process improvements and system enhancements.
UWM Sales Liaison / Executive Assistant
United Wholesale Mortgage
Pontiac, Michigan
12.2014 - 09.2016
- Manage a variety of key projects that impact the organization as a whole on behalf of the Executive Vice President
- Sales team liaison; working cross-functionally with Marketing, Training, IT, Team Member Services, and Operations
- Assist with new hire onboarding for the Sales team and work with appropriate teams to ensure efficient and timely processes are in place
- Proven ability to handle confidential information with discretion and adapt to various competing demands
- Demonstrate the highest level of customer/client service by responding with a sense of urgency and the ability to prioritize responsibilities
- Strive to achieve high performance goals and meet deadlines in a fast-paced environment
- Proficient with Excel, PowerPoint, Salesforce; run reports and create presentations for EVP and Sales team
Business Development Specialist
United Wholesale Mortgage
Pontiac, Michigan
05.2013 - 12.2014
- Professional Recruiter and Sales person for the nation's largest wholesale lender, gained clientele resulting in additional revenue for the company as a whole
- Liaison between external clients and internal Account Executives
- Cleared conditions for broker approval by working directly with the broker administration team
- Traveled nationwide to participate at mortgage expo's with account executives to bring awareness of UWM and obtain new leads
- Maintained a lead database system, Salesforce, in order to add, update, and track progress of prospective new accounts/leads
- Transitioned new brokers to assigned account executives by using Go-To Meetings to setup a phone and web conference once approval process was complete
Education
Bachelor of Arts - Hospitality Business
Michigan State University
East Lansing, MI05.2013
Skills
- HRIS implementation and management
- ADP and UKG Pro expertise
- Kronos workforce solutions
- Fidelity stock compensation
- SOX compliance knowledge
- ServiceNow proficiency
- API integration capabilities
- Power Query and Power BI skills
- Qualtrics survey tools expertise
- Microsoft Office applications (pivot tables, VLOOKUP, INDEX/MATCH, SUMIF)
- Data analysis methods
- Vendor relationship management
- Performance evaluation techniques
- Cross-team collaboration
- Troubleshooting and problem resolution strategies
- Analytical and critical thinking
Timeline
AVP, Payroll & People Analytics
United Wholesale Mortgage
04.2021 - Current
Team Lead, Data & Payroll
United Wholesale Mortgage
12.2017 - 04.2021
Team Member Services Business Partner
United Wholesale Mortgage
09.2016 - 12.2017
UWM Sales Liaison / Executive Assistant
United Wholesale Mortgage
12.2014 - 09.2016
Business Development Specialist
United Wholesale Mortgage
05.2013 - 12.2014
Bachelor of Arts - Hospitality Business
Michigan State University