Kaylyn Huebner
Toledo,OH
Summary
Dynamic management assistant with experience in customer support and sales techniques. Skilled in training new employees and fostering client relationships to drive repeat business and enhance overall satisfaction.
Overview
7
7
years of professional experience
Work History
Management Assistant
Enterprise Rent-A-Car
Toledo, OH
05.2024 - Current
- Assisted customers with product selections and inquiries.
- Processed rental agreements and maintained accurate customer records.
- Communicated with customers to resolve inquiries and enhance service experience.
- Built and maintained relationships with accounts with which we do business by making service calls and consistent marketing.
- Assisted in training new employees on company policies and procedures.
Management Trainee
Enterprise Rent-A-Car
Toledo, OH
09.2023 - 04.2024
- Assisted customers with vehicle selection and rental agreements.
- Handled customer inquiries and resolved issues in a timely manner.
- Provided excellent customer service to build repeat business.
- Participated in training sessions to improve sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
Server / Bartender
Ye Olde Durty Bird
Toledo, OH
01.2019 - 09.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted customers with drink and food selections, and provided recommendations.
- Took customer orders accurately and efficiently using point-of-sale system.
- Assisted in training new servers on restaurant procedures and menu items.
- Handled guest inquiries and resolved issues promptly to ensure satisfaction.
Education
Bachelor Of Business Administration (BBA) - Marketing & Business Management
University of Toledo
Toledo, Ohio, OH12-2022
Skills
- Customer service
- Sales techniques
- Problem solving
- Effective communication
- Relationship building
- Time management
Timeline
Management Assistant
Enterprise Rent-A-Car
05.2024 - Current
Management Trainee
Enterprise Rent-A-Car
09.2023 - 04.2024
Server / Bartender
Ye Olde Durty Bird
01.2019 - 09.2023
Bachelor Of Business Administration (BBA) - Marketing & Business Management
University of Toledo