Summary
Overview
Work History
Education
Skills
Timeline
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Kaylyn Lejeune

Thibodaux,LA

Summary

Dynamic sales associate with a proven track record at Dollar General, excelling in customer service and retail merchandising. Recognized for enhancing customer satisfaction and driving sales through effective communication and problem-solving skills. Committed to maintaining a professional demeanor while fostering positive relationships and achieving team goals.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Dollar General
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Cake Decorator

Walmart
06.2024 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
  • Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
  • Improved bakery sales by creating innovative cake designs for holidays and special events.
  • Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.

Assistant Manager Trainee

Dollar General
02.2024 - 06.2024
  • Ensured accurate record-keeping through detailed documentation of sales transactions, inventory counts, and employee timecards.
  • Managed staff schedules to ensure proper coverage during peak hours while minimizing labor costs.
  • Enhanced customer satisfaction by addressing concerns promptly and ensuring a positive experience.
  • Participated in ongoing professional development opportunities to enhance managerial skills continually.
  • Supported store manager in monitoring store performance, identifying areas for improvement and implementing necessary changes.
  • Achieved consistent compliance with company policies through diligent supervision of daily operations.
  • Strengthened loss prevention efforts by monitoring security footage regularly and reinforcing theft-prevention protocols.
  • Provided excellent customer service through active listening, problem-solving, and effective communication skills.
  • Boosted team productivity by implementing efficient work processes and providing constructive feedback.
  • Managed opening and closing procedures.
  • Maintained high standards of cleanliness throughout the store, creating a welcoming environment for customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Customer service
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Flexible schedule
  • Verbal/written communication
  • Client service
  • Professional demeanor
  • Retail loss prevention
  • Energetic self-starter
  • Calm demeanor
  • Retail merchandising expertise

Timeline

Cake Decorator

Walmart
06.2024 - Current

Assistant Manager Trainee

Dollar General
02.2024 - 06.2024

Sales Associate

Dollar General

Penn Foster Career School

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Kaylyn Lejeune