Kaylyn Steffy
North Bonneville
Summary
Organized and dependable professional with a proven track record of managing multiple priorities while maintaining a positive attitude. Strong willingness to embrace additional responsibilities to achieve team objectives. Versatile skills in project management, problem-solving, and collaboration contribute to a fresh perspective and unwavering commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions that drive results.
Overview
19
19
years of professional experience
Work History
Server Supervisor
Backwoods Brewing Company
04.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Oversaw daily operations to ensure exceptional service quality and customer satisfaction.
- Trained and mentored staff to enhance team performance and service efficiency.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Coordinated with kitchen staff to streamline communication and improve order accuracy.
Barista
The Cabin Drive Thru
09.2022 - 2023
- Crafted high-quality espresso beverages, ensuring consistency and adherence to company standards.
- Delivered exceptional customer service, fostering a welcoming environment for patrons.
- Trained new baristas on beverage preparation and customer engagement techniques.
- Managed inventory levels, conducting regular stock checks to minimize waste.
Housekeeper
DW Luxury
01.2011 - 01.2011
- Maintained cleanliness and organization in assigned areas, ensuring high standards of hygiene.
- Operated cleaning equipment and tools efficiently to complete tasks promptly.
- Conducted regular inspections to ensure compliance with cleanliness standards, addressing issues proactively.
Server
Cafe Il Mondo
01.2007 - 01.2011
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
General Education Development Diploma -
Columbia Gorge Community College
01.2021
Skills
- Analytical problem solving
- Composed in high-stress situations
- Effective organization skills
- Thorough analysis
- Detail-oriented organization
- Versatile in dynamic environments
- Reliable and accountable
- Positive interpersonal skills
- Problem-solving skills
- Strong verbal communication
- Collaborative teamwork
- Customer engagement
- Prioritization and scheduling
Timeline
Barista
The Cabin Drive Thru
09.2022 - 2023
Server Supervisor
Backwoods Brewing Company
04.2016 - Current
Housekeeper
DW Luxury
01.2011 - 01.2011
Server
Cafe Il Mondo
01.2007 - 01.2011
General Education Development Diploma -
Columbia Gorge Community College