Kaylyn Whitcher
Smyrna,GA
Summary
Dedicated and hardworking employee with exceptional customer service, multitasking, and time management abilities. Committed to providing each customer with a positive and memorable experience. Seeking a full-time position preferably with morning shifts extending into the evening. Experienced in working overtime when necessary, demonstrating adaptability to new staff members and providing assistance. Thrived in a fast-paced environment with frequent rushes, requiring quick thinking and attentiveness to customer needs. Acquired basic Spanish language skills through exposure to diverse backgrounds.
Overview
3
3
years of professional experience
Work History
Newks Eatery
Chris Kelley
04.2023 - Current
Cold Stone
Mel
02.2023 - 03.2023
- Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably.
- Collaborated with team members to maintain a positive work atmosphere, fostering strong communication and teamwork skills.
- Increased daily sales by consistently delivering high-quality ice cream and maintaining an inviting environment.
- Ensured proper food handling procedures were followed at all times in accordance with state guidelines for food safety standards.
- Effectively managed multiple customers simultaneously during peak hours while maintaining superior levels of efficiency.
Newks Eatery
Jeff Crowder
06.2021 - 12.2022
Whitcher
- I worked 3 different stations expo, salad, and server/hostess
- On expo I packed sandwiches, sides, dessert in bags for to go and plated food accordingly to tickets.
- I was server/hostess most of my time there at Newks. I greeted people coming in and helped them with the menu if they needed any.
- On salad I had to make sure things were flipped and fresh before leaving at night for the next co-worker.
- I had to answer many questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Processed payments on cash register and counted back bills and change to customers.
- Brewed and served coffee and tea with preferred add-ins.
- I regularly checked dining and serving areas to verify proper cleanliness and readiness for guests.
- I always had to keep and eye on the restroom to restock supplies and handle minor cleaning.
Education
Campbell High School
Smyrna, GA05.2022
Skills
- Communication skills
- Problem solving abilities
- Flexibility
- Attention to detail
- Time management
- Heavy lifting
- Teamwork
- Attentive Listening
- Patience
Timeline
Newks Eatery
Chris Kelley
04.2023 - Current
Cold Stone
Mel
02.2023 - 03.2023
Newks Eatery
Jeff Crowder
06.2021 - 12.2022
Campbell High School
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