Morgan Daurbigny-Serrano
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Newks
Newks Eatery Cafe
Franklin, Tennessee
08.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
Waffle House
Server
Spring Hill, Tennessee
03.2022 - 07.2023
- Served
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Salome Construction
Salome construction
Spring Hill, Tn
01.2020 - 07.2021
- Prepared construction sites by clearing away debris and hazardous materials.
- Assisted in the assembly of scaffolding, ladders, and other equipment to ensure safe work conditions.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
- Acted as subject matter expert to provide industry insight and assist coworkers.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Gained independent working skills and guided and mentored less experienced team members.
- Worked productively as lead or helping team member to drive customer satisfaction.
Education
GED -
Penn Foster Career School
Scranton, PA05-2024
Didn’t Finsish -
Summit High School
Spring Hill, TNSkills
- Attentive
- Friendly, Positive Attitude
- Relationship Building
- Networking
- Conflict Resolution
- Dependable and Responsible
- Multitasking
- Public Speaking
- Makeup Application
- Makeovers
- Attention to Detail
- Organizational Skills
- Ethnic Hair Styles
- Natural Hair Care
- Hair Styling
- Twist Extensions
Timeline
Newks
Newks Eatery Cafe
08.2024 - Current
Waffle House
Server
03.2022 - 07.2023
Salome Construction
Salome construction
01.2020 - 07.2021
GED -
Penn Foster Career School
Didn’t Finsish -
Summit High School