Kaylynn Bastek

• Working closely with distributors and self distribution breweries ordering product to support sales.
• Collaborated with sales representatives to facilitate exchanges of damaged and expired products.
• Collaborated with representatives to ensure timely fulfillment of customer orders.
• Stocking all products that are delivered.
• Executed introduction of new product lines to enhance market offerings.
• Maintaining and rotating product on shelves, in cooler, and stacks.
• Building themed department displays Coordinating with brewery reps to come into the store to sample product to customers.
• Organized beer events featuring 4 to 6 brewery representatives to showcase and sample products.
• Oversaw event management from setup through breakdown phases.
• Delivered exceptional customer service by addressing recommendation requests and resolving issues.
• Executed installation and removal of sale advertisements to enhance promotional visibility.
• Executed inventory preparation and counting processes to ensure accurate stock levels.

• Ordering stock
• Merchandising product
• Cutting in new product
• Putting up and taking down add items
• Analyzed historical sales data to optimize inventory levels.
• - Strong knowledge base to sell product to customers.
• Executed inventory preparation and counting processes to ensure accurate stock levels.

• Oversaw receipt of liquor, wine, beer, cigars, and assorted items.
• Documented and communicated precise notes on invoices addressing shortages, refusals, and damages.
• Assisted buyers and managers in resolving product receiving issues and addressing product refusals. Communicated effectively with departments to relay instructions and updates regarding distribution matters.
• Executed accurate data entry of received products into inventory management system.
• Executed customer outreach upon product arrival to ensure timely notifications.
• Also trained in the liquor department, beer department, humidor, and register.

• Managed vendor relationships to ensure timely and efficient service delivery.
• Facilitated open and effective communication channels to enhance collaboration.
• Oversaw processing of all deliveries to and from target store, ensuring accurate handling of receipts, credits, and damaged or defective items.
• Plays a key role in the environmentally sensitive item management (ESIM) process at the store by ensuring proper procedures are followed in compliance with applicable laws and regulations.
• Facilitated exceptional guest experiences by actively engaging with guests and prioritizing their needs over tasks.

• Facilitated a welcoming shopping atmosphere for customers. Supported team members in maintaining a collaborative work environment.
• Resolved customer issues and concerns effectively. Supported front end employees in maintaining a positive work environment.
• Provided exceptional customer service by identifying and addressing customer needs promptly. Resolved issues effectively to enhance customer satisfaction and loyalty.
• Established and enforced front-end policies and procedures to ensure compliance with product handling, tender and coupon processing, scanning error protocols, and price verification.
• Bookkeeping and auditing.
• Facilitated communication between front end and pricing coordinator regarding pricing and signage issues. Supported all service desk operations, including bookkeeping tasks.
• Completes voids, refunds, and daily cashier exception reports.
• Communicated loss prevention issues to management for timely resolution. Supported logistics and grocery operations through cross-training initiatives.

• Providing exceptional customer service.

• Cashiering

• Merchandising, maintaining visual standards established by management.

• Cashier for all departments

• Answering and transferring calls

• Filing paper work example: stocking in new or used vehicles.

• Computer skill friendly