Summary
Overview
Work History
Education
Skills
Timeline
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Kaylynn Diggins

Henderson,NV

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Safety-minded worker with experience working in busy environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills. Adept at stocking and arranging merchandise in high-volume establishments. Positive and outgoing team professional with team-player mentality. Adept at stocking and arranging merchandise in high-volume establishments. Positive and outgoing team professional with team-player mentality.

Overview

6
6
years of professional experience

Work History

Warehouse Packer

United Parcel Service, UPS
Las Vegas, NV
10.2023 - 11.2023
  • United Parcel Service Warehouse Seasonal Worker, Arby Lane, Las Vegas, Nevada. October 2023 - November 10, 2023 Gave notice due to a family emergency. I was responsible for loading/unloading packages in and out of UPS trailers and brown trucks. Responsible for safety, sorting and routing packages to ensure they make it to the right truck and to the correct destination.
  • SHIFT SKILLS: The ability to lift up to 70 lbs. Stamina - this is a workout like no other. An eye for detail. Reliable and responsible. Teamwork.

Appointment Scheduler

ET&M Refrigeration
Henderson, NV
07.2021 - 09.2023
  • Assisted in scheduling, rescheduling, and canceling appointments for clients.
  • Answered incoming calls from potential new clients and existing client inquiries.
  • Maintained accurate records of client appointments in computer system.
  • Performed follow up calls to confirm scheduled appointments.
  • Verified pricing and computed product totals to complete detailed invoices.
  • Provided delay updates and information regarding special circumstances.
  • Submitted new system orders and completed related paperwork.
  • Optimized inventory by placing timely orders and improving organization of supplies.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Data Entry Clerk

Centennial Medical Group
Las Vegas, NV
07.2019 - 08.2021
  • Utilized specialized software applications related to the job role.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Maintained confidentiality of sensitive information entered into the system.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Updated existing records with new or revised information as needed.
  • Checked source documents against entered data to ensure accuracy.
  • Followed up on pending tasks until completion.
  • Maintained database by entering new and updated customer and account information.
  • Contacted customers via phone or email to address data inquiries.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Assisted with scheduling appointments for clients and visitors.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Adhered strictly to HIPAA guidelines when dealing with confidential information.

Bakery Associate

Sam's Club
Las Vegas, NV
07.2017 - 07.2019
  • Managed inventory of ingredients, supplies, and finished products.
  • Assisted in packaging and boxing of baked goods.
  • Determined the quantity of items to bake based on customer demand.
  • Ensured compliance with health regulations related to food handling and storage.
  • Maintained cleanliness of work areas throughout shift.
  • Trained new employees in proper bakery procedures and techniques.
  • Followed all safety protocols when operating kitchen machinery.
  • Stocked shelves with freshly-baked items as needed throughout day.
  • Kept records of production batches and output amounts produced daily.
  • Weighed ingredients accurately according to recipe instructions.
  • Performed routine maintenance tasks on bakery equipment such as cleaning, lubricating parts.
  • Provided excellent customer service by answering questions about products or taking orders from customers.
  • Organized workstations for efficient workflow between bakers.
  • Responded quickly to any issues that arose during baking process.
  • Rotated stock regularly so that older items were sold first.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

Associate of Applied Science - Criminal Justice

College of Southern Nevada
Las Vegas, NV
12.2022

High School Diploma -

Foothill High School
Henderson, NV
06.2015

Skills

  • Package Labeling
  • Product Packaging
  • Punctual and Reliable
  • Heavy Lifting
  • Teamwork
  • Packaging and Picking
  • Order Accuracy
  • Attention to Detail
  • Maintaining Workplace Safety
  • Flexible Schedule
  • Issue Resolution
  • Work Area Maintenance
  • Proficient With Windows, Excel, Microsoft Word, Android, Field Edge, Verizon Works

Timeline

Warehouse Packer

United Parcel Service, UPS
10.2023 - 11.2023

Appointment Scheduler

ET&M Refrigeration
07.2021 - 09.2023

Data Entry Clerk

Centennial Medical Group
07.2019 - 08.2021

Bakery Associate

Sam's Club
07.2017 - 07.2019

Associate of Applied Science - Criminal Justice

College of Southern Nevada

High School Diploma -

Foothill High School
Kaylynn Diggins