Summary
Overview
Work History
Education
Skills
Instructions
Activities
Languages
Certification
Timeline
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Kaylynn Morales

Elmhurst,IL

Summary

Dynamic professional with experience in fast food and counter service, proficient in order management and enhancing customer satisfaction. Proven track record of upholding cleanliness standards and optimizing inventory processes in high-pressure settings. Strong communicator with a focus on teamwork and customer engagement, consistently improving service efficiency through innovative organizational strategies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fast Food Employee

Yorky's
Elmhurst, Illinois
08.2021 - Current
  • Facilitated customer orders and provided accurate menu information.
  • Operated cash register, ensuring precise transaction handling.
  • Collaborated with team members to enhance service delivery efficiency.
  • Maintained cleanliness of dining area and kitchen equipment for optimal conditions.
  • Restocked supplies and organized inventory to meet operational demands.
  • Resolved customer inquiries and addressed minor issues swiftly.
  • Executed closing procedures, including cash counting and storeroom organization.
  • Served orders to customers at windows, counters and tables.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.

Fast Food Team Member

Jimmy John's
Elmhurst, Illinois
07.2021 - 09.2021
  • Ensured freshness and quality of sandwich ingredients for customer orders.
  • Operated food preparation equipment safely and efficiently during high-demand periods.
  • Collaborated with team members to enhance workflow during peak hours.
  • Managed cash register operations, processing transactions swiftly and accurately.

Fast Food Worker

Roberto's Ristorante
Elmhurst, Illinois
09.2020 - 07.2021
  • Greeted customers and efficiently took orders to enhance service experience.
  • Bagged take-out orders accurately while maintaining swift fulfillment processes.
  • Operated cash register for accurate and efficient processing of customer payments.
  • Delivered quality customer service by adhering to established company policies.
  • Resolved customer complaints promptly, boosting overall satisfaction with food and service.

Education

High School Diploma -

York Community High School
Elmhurst, IL
05-2023

Some College (No Degree) - Business

College of DuPage
Glen Ellyn, IL

Skills

  • Customer service and salesmanship
  • Cash handling and order accuracy
  • Team collaboration and adaptability
  • Inventory organization and food safety
  • Conflict resolution and time management
  • Attention to detail and multitasking
  • Menu memorization

Instructions

Search for a job for which you would be interested in applying using various job search websites., Teacher’s aide vs. an elementary education teacher, Office assistant at a hospital vs. a registered nurse

Activities

In-Class Activity: Resume and Cover Letter, COLLG 1105: Career Development, Dr. Dennis Emano, Create a resume and cover letter that highlights your relevant job qualifications, Demonstrate a good understanding of all the relevant components of a resume and cover letter, Demonstrate how the employer information can be integrated into the resume and cover letter

Languages

Spanish
Limited
English
Native/ Bilingual

Certification

  • State of Illinois Certified BASSET Program 08/31/2024-08/31/2027

Timeline

Fast Food Employee

Yorky's
08.2021 - Current

Fast Food Team Member

Jimmy John's
07.2021 - 09.2021

Fast Food Worker

Roberto's Ristorante
09.2020 - 07.2021

High School Diploma -

York Community High School

Some College (No Degree) - Business

College of DuPage

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