Kennedy Magby

Fast Food Employee

Raising Cane's Restaurants

12.2023 - Current

Improved customer satisfaction by consistently providing friendly and efficient service.
Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.
Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
Upheld high-quality standard of food presentation, ensuring each product met consistency guidelines before serving to customers.
Facilitated seamless shift transitions by properly updating incoming staff on ongoing tasks or pertinent issues that arose during previous shifts.
Contributed to sales growth through upselling promotional items and meal deals.
Greeted customers promptly and took orders to keep flow of traffic moving.
Processed orders on POS system and accepted cash and charge payments.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Collaborated with team members to quickly fill large orders and serve large parties.
Provided support to crew members, facilitating quick food preparation and delivery.
Promptly resolved customer complaints, escalating major issues to supervisor.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Assisted with preparing salads and cold food items.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Brewed coffee and tea and changed out drink station syrups.
Replenished serving stations with fresh food and cleaned up spills.
Accurately operated cash register to process customer payments.
Kept drawer balanced by accurately processing cash, credit and debit payments.