Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylynn Sackenheim

Hamilton,OH

Summary


Driven with strong background in customer service and financial transactions, consistently ensuring client satisfaction. Successfully managed branch operations and contributed to revenue growth by identifying and acting on sales opportunities. Demonstrated proficiency in risk management and adept at fostering client relationships to enhance loyalty and trust.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Branch Banker

PNC Bank
02.2024 - Current
  • Delivered exceptional service through effective communication skills, empathy towards clients'' needs, problem-solving abilities, and attention to detail in daily tasks.
  • Ensured compliance with bank policies and regulatory requirements to maintain a secure environment.
  • Built strong rapport with clients for long-lasting relationships by understanding their financial goals and recommending suitable solutions.
  • Assisted customers with account opening procedures as well as ongoing maintenance requests such as address changes or periodic account reconciliations.

Customer Sales Lead

Pandora Jewelry
04.2022 - 02.2024
  • Working at Pandora has allowed me to grow my customer service skills as well as my ability to quickly adapt when circumstances change
  • As a lead I am essentially a mini manager when our managers are not in the store
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.

Sales Lead

Old Navy
11.2020 - 04.2022
  • In my position at Old Navy I did everything from unboxing our shipments and organizing them to cashiering and customer servicing
  • In the year and a half that I was there I also learned some management skills that I have been able to use in my current job
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.

Education

Diploma -

Fairfield City Schools
Fairfield, Ohio
06.2018

Skills

  • Customer Service
  • Cash handling proficiency
  • Financial product sales
  • Bank services
  • Customer relationship management
  • Teamwork and collaboration
  • Customer service

Certification

  • Notary Public License - Ohio Secretary of State or equivalent authority.

Timeline

Branch Banker

PNC Bank
02.2024 - Current

Customer Sales Lead

Pandora Jewelry
04.2022 - 02.2024

Sales Lead

Old Navy
11.2020 - 04.2022

Diploma -

Fairfield City Schools

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Kaylynn Sackenheim