Summary
Overview
Work History
Education
Skills
Timeline
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Kaylynn Smiley

Springfield

Summary

Dynamic and results-driven professional with extensive experience at Chuck E Cheese, excelling in customer service and employee training. Proven ability to lead teams, ensure food safety, and enhance customer satisfaction. Skilled in cash handling and task delegation, consistently achieving positive store reviews while managing multiple events simultaneously.

Overview

5
5
years of professional experience

Work History

Crew Trainer, Cashier, Cook, Host, Server

Chuck E Cheese
07.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Handled one on one customer service and received great store reviews.
  • Served and Hosted birthday parties sometimes handling 2 or 3 at the same time.
  • Cooked and prepped food orders along with other food items in kitchen.

Crew Member

Coldstone Creamy
08.2020 - 08.2022
  • Worked front counter and other areas.
  • Took orders, prepared ice cream, and collected payments.
  • Demonstrated multitasking abilities, handled taking multiple orders simultaneously
  • Worked well with teammates

Education

Springfield Southeast High School
Springfield, IL

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Safe food handling
  • Food safety understanding
  • Cleaning and sanitation
  • Opening and closing procedures
  • Processing payments
  • Task delegation

Timeline

Crew Trainer, Cashier, Cook, Host, Server

Chuck E Cheese
07.2023 - Current

Crew Member

Coldstone Creamy
08.2020 - 08.2022

Springfield Southeast High School

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Kaylynn Smiley