Kaylynne Arteaga
Chehalis
Summary
Experienced with regulatory compliance and licensing procedures, ensuring thorough adherence to industry standards. Utilizes negotiation and analytical skills to streamline processes and resolve issues effectively. Track record of maintaining strong internal relationships and ensuring smooth operations with renewals and license applications. Ensures tasks are complete in a timely manner with proficient skills in learning new responsibilities in a short amount of time.
Overview
7
7
years of professional experience
Work History
Licensing Specialist
Pacific Cataract and Laser Institute
Chehalis, WA
12.2023 - Current
- Streamlined application workflows, reducing processing time and enhancing overall efficiency.
- Assisted MDs, ODs, CRNAs, and RNs with their licensure renewals for multiple states.
- Collaborated with healthcare providers to ensure accurate documentation and timely submission of licensing requests.
- Evaluated licensing applications for compliance with state regulations and organizational standards.
- Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
- Increased efficiency in managing high volume of license applications by developing a robust database system for tracking and reporting purposes.
- Utilized Microsoft Excel and Microsoft Word skills to provided medical professionals with instructions to renew licenses via email and track renewal periods.
- Answered high volume of phone calls while managing different conversation points at once to ensure internal job satisfaction.
Online Personal Shopper
Walmart
Chehalis, WA
03.2023 - 11.2023
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Organized as many as 100 deliveries per hour by smoothly selecting and purchasing items.
- Answered customer inquiries regarding products, services, billing, and other related topics.
- Resolved customer complaints effectively and efficiently.
Women's Soccer Team Manager
Park University Gilbert
Gilbert, AZ
09.2022 - 11.2022
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to head coach.
- Resolved conflicts between teammates in a timely manner to maintain harmony within the team.
- Kept track of student study hours and fitness training records and created detailed summaries of both categories for head coach.
- Created monthly P-Card documents on Microsoft Excel using receipts from a university-issued credit card for team travel.
- Used Microsoft Excel to complete basic math skills to sum prices for P-Card documents.
- Recorded live player statistics during soccer games including goals, assists, fouls, shots, and goal saves and created a summary for head coach.
Illustrator
Mary VINE
Chehalis, WA
06.2019 - 10.2022
- Transformed artistic concepts into characters, environments and other objects to reflect artist's vision.
- Brainstormed with marketing and creative personnel to design high-quality images and illustrations for custom projects.
- Applied learned color theory and lighting techniques into designs to add dimension and depth.
- Generated concept art and storyboards based on client briefs.
Barista/Cashier
Market Street Bakery & Cafe
Chehalis, WA
08.2021 - 02.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Computer Science
Park University Gilbert
Gilbert, AZComputer Science
Oregon State University
Corvallis, ORHigh School Diploma -
W F West High School
Chehalis, WA06.2022
Associate of Arts -
Centralia College
Centralia, WA06.2022
Skills
- Decision-Making
- Policy analysis
- Legal research
- License management
- Upbeat and Outgoing Attitude
- Customer Service
- Lift up to 80 Pounds
- Attention to Detail
- Process Improvement
- Work Planning and Prioritization
Timeline
Licensing Specialist
Pacific Cataract and Laser Institute
12.2023 - Current
Online Personal Shopper
Walmart
03.2023 - 11.2023
Women's Soccer Team Manager
Park University Gilbert
09.2022 - 11.2022
Barista/Cashier
Market Street Bakery & Cafe
08.2021 - 02.2022
Illustrator
Mary VINE
06.2019 - 10.2022
Computer Science
Oregon State University
High School Diploma -
W F West High School
Computer Science
Park University Gilbert
Associate of Arts -
Centralia College