Dynamic professional with a proven track record in staff management and conflict resolution, eager to embrace new challenges in a different field. Expertise in time management, cash handling, and team collaboration drives efficient operations and fosters positive outcomes. Committed to leveraging strengths to contribute to organizational success while maintaining strong attention to detail and an unwavering focus on meeting employer needs effectively. Prepared to adapt and learn, ensuring continuous growth and value addition within the team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Provider/Lead Preschool Teacher
Itty Bitty's Childcare and Preschool
03.2022 - Current
Handled administrative duties such as maintaining accurate records of children's information, attendance, health, and safety documentation.
Submitted reports on payroll activities.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Established emergency procedures and conducting regular safety drills to prepare staff and children for potential crisis situations.
Managed the stock of all tools and supplies, order new supplies when necessary.
Collaborate and implement creative and age-appropriate group activities.
Help maintain a clean and organized environment. Dishes, and cleanup of snacks and meals.
Daily entries to USDA food program.
Working with outside programs such as MECP and Preschool for All and scheduling appointments and visits based on the needs of the children/program
Mentored and trained new staff on classroom management techniques and educational best practices.
Established positive relationships with parents, facilitating effective communication regarding children's progress and concerns while maintaining confidentiality.
Trained staff on best practices in child care and education, promoting consistency across classrooms.
Resolved staff and parent disputes through constructive problem-solving techniques.
Teller Supervisor
Clackamas County Bank
07.2018 - 03.2022
Regularly communicated with the operations officer on any issues potentially impacting the operations of the organization.
Acted on behalf of the operations officer and supervise 3 to 7 employees in the Branch Operations.
Assisted with interviewing and hiring; training employees; planning, assigning, and directing work; adding input for appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Completed Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR), and Sale of Monetary Instrument Reports (SMI).
Maintained the amount of working cash according to the posted limits, complete general ledger tickets for buying and selling coins and currency as necessary.
Balanced the ATM, night depository, coin machine - recorded information, balanced cash; researched outages and made corrections.
Accepted/processed loan and contract collection payments.
Supervised daily operations, ensuring compliance with bank policies and procedures.
Trained and mentored new tellers, enhancing team performance and service delivery.
Monitored cash flow and transaction accuracy, resolving discrepancies promptly.
Conducted regular audits of teller transactions to ensure adherence to regulatory standards.
Provided exceptional customer service, addressing inquiries and resolving issues effectively.
Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Monitored cash levels and managed orders for currency and coins to ensure branch could meet daily customer demands.
Led by example, demonstrating exceptional customer service and problem-solving skills to guide team behavior.
Oversaw daily branch operations, ensuring compliance with all banking regulations and policies.
Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Education
High School Diploma -
Gresham High School
Associate of Applied Science - Business Management
Mount Hood Community College
Skills
Office administration
Cash handling and management
Staff management
Staff training and development
Customer service
Teamwork and collaboration
Honest and dependable
Conflict resolution
Adaptability and flexibility
Reliability
Certification
Oregon Notary License
Enrolled in Oregon Criminal Background Registry
First Aid/CPR Certified
OLCC Permit and MAST Permit
Oregon and Washington's Food Handlers cards
Timeline
Provider/Lead Preschool Teacher
Itty Bitty's Childcare and Preschool
03.2022 - Current
Teller Supervisor
Clackamas County Bank
07.2018 - 03.2022
High School Diploma -
Gresham High School
Associate of Applied Science - Business Management
Administrative Assistant /Lead Preschool Teacher at The Ultimate Prep SchoolAdministrative Assistant /Lead Preschool Teacher at The Ultimate Prep School