Kayman A. Sykes

Responsible for designing the enterprise-wide strategy and administration of Community Reinvestment Act (CRA), Environmental, Social, and Corporate Governance (ESG), and Fair and Responsible Banking (FARB) Risk and Initiative programs. Duties include:

• Oversee the bank’s compliance training program, marketing compliance, complaint management, risk assessment, change management, and regulatory mapping process.
• Oversee the monitoring, testing, and auditing of CRA, fair lending, and UDAAP focused on alleged discrimination
• Working closely with the line of businesses (SBA, consumer, retail, commercial, specialized lending team), facilities, and other practitioners for market analysis and branch placement
• Assess and formulate priorities based upon risk-based functions and risk assessments for Diverse and Community segments.
• Develop quantitative and qualitative framework with Key Performance Indicators (KPI) and Key Risk Indicators (KRI) for the CRA and FARB program
• Identify opportunities for advisory guidance which includes process improvement and stronger preventative and detective controls
• Provide advisory support on commercial and consumer banking initiatives/products to prevent adverse reputational or regulatory impact
• Mapping process flows and controls for effective communications and problem solving with positive outcomes
• Develop data integrity validation methodologies with error tolerances

With oversight of CRA and HMDA, I was responsible for all administrative and operational activities of the CRA and HMDA programs. Responsibilities included:

• Function as Chief of staff by prioritizing critical issues for driving efficient decision making through issue management, effective communication, and reporting.
• Developed internal requirements which complied with standards to minimize regulatory risks and liability across programs.
• Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.

Responsible for overseeing the implementation of organization's regulatory responsibility objectives by working cross-functionally to identify gaps and alleviate/remediate compliance risk.

Served as the Subject Matter Expert within the Regulatory Review function to improve overall efficiency, quality assurance processes, and technical knowledge of loan operations. Regulations included: CRA and HMDA Compliance; CRA Community Development Identification ECOA; Flood including Special Flood Hazard Notices.

Cultivated and bridged relationships between nonprofits and private sector for capital attainment and volunteerism, respectfully.