Kaymarie Novak

• Managed patient records and scheduling using electronic health record systems.
• Coordinated communication between medical staff, patients, and families to ensure efficient operations.
• Assisted healthcare professionals by preparing necessary documentation for patient care procedures.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
• Managed incoming calls and directed to appropriate department.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
• Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.

• Developed and implemented regional marketing strategies to enhance brand visibility and drive customer engagement.
• Analyzed market trends and competitor activities to inform strategic decision-making and optimize marketing campaigns.
• As the customer's "first-contact", answered customer questions and helped alleviate very present concerns about finances, building use, repairs, time-lines, personal safety and welfare.
• Explained Environmental Health & Safety issues to potential customers, landlords, insurance agents, property managers, business groups, and the general public.
• Worked as a liaison between the Insurance Adjusters , the Restoration teams, and the Customers to provide the most positive experience possible.

• Reviewed marketing materials and documents for brand accuracy and trending design.
• Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
• Developed community education programs to enhance financial literacy and member engagement.
• Developed downloadable financial literacy tools for the company website, ( Pre-k-Adult) in-school classes, homeschool and/or Adult Education programs.
• Evaluated submissions and awarded Financial awards to various educational institutions and educators .
• Implemented evaluation frameworks to measure program effectiveness and identify improvement areas.
• Facilitated workshops focusing on budgeting, saving, and investing for diverse community groups.
• Directed marketing efforts for educational initiatives through social media campaigns and newsletters.
• Analyzed participant feedback to refine program content, ensuring alignment with community needs.
• Established partnerships with educational institutions to expand resource availability and service reach.

• Drove year-over-year business growth while leading operations, strategic vision and planning.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Developed and maintained relationships with customers and suppliers through account development.
• Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
• Developed systems and procedures to improve operational quality and team efficiency
• Implemented cost-control strategies, optimizing budget management and resource allocation.
• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
• Implemented operational strategies and effectively built customer loyalty through social media and other initiatives.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Maintained safety and maintenance standards to ensure the Health and Safety of employees and guests.
• Interacted with other local businesses and service providers to provide mutually beneficial products and services for the greater community.

• Maintained awareness of relevant current events and quickly incorporated study into curriculum.
• Educated students regarding national and global social issues and influencing factors.
• Developed instructional aids for classroom use and encouraged student participation.
• Used computers, audio-visual aids, and other equipment to supplement presentations.
• Created lesson plans and made adjustments based on overall class performance throughout year.
• Led classroom activities for play-based and immersive learning.
• Helped students develop important learning skills and good study habits useful in trade school or college education.
• Implemented prepared lesson plans in established classrooms.
• Established and communicated clear learning objectives and expectations to students.
• Planned and implemented integrated Social Studies lessons to meet Common Core Curriculum Standards.
• Discussed important historical figures, dates and events which helped shape modern world.

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• Devised lesson plans reflecting student educational, cultural and language diversity.
• Completed documentation of attendance, grades and other required details.
• Researched latest teaching techniques and incorporated into lesson delivery to improve concept acquisition.
• Utilized technology to enhance student education and grasp of materials.
• Developed and implemented health education programs tailored to diverse student populations.