Kayne Rose
Tacoma
Summary
Dedicated and results-driven driver with a proven track record in delivering exceptional customer service and promoting efficient package delivery for a global logistics organization. Expertise in logistics and customer service, combined with strong sales acumen, positions as a valuable asset to any reputable corporation. Committed to enhancing operational efficiency while ensuring customer satisfaction through effective communication and problem-solving skills. Eager to leverage diverse experience to contribute positively to team objectives and drive organizational success.
Overview
9
9
years of professional experience
Work History
DOT Courier Driver
FedEx
07.2021 - Current
- Navigated diverse terrains across urban and rural areas adeptly while adhering to all traffic laws for safe transportation outcomes.
- Prepared packages for shipment by securely wrapping items, labeling accurately, and following any specific instructions provided by clients or dispatchers.
- Developed strong relationships with regular clients, earning trust and respect through consistent high-quality service and timely communication.
- Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices for courier services.
Flight Line Material Handler
FedEx
05.2018 - 07.2021
- Loaded, and offloaded completed orders on pallets according to delivery numbers of the Airbus aircraft.
- Operated ground support equipment.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Alerted purchasing team of shortages or damaged goods identified when unloading aircraft.
- Mentored new employees on strategies of package handling, container maneuvering, load captain, and device procedures.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Postal and Package Handler
FedEx
07.2016 - 05.2018
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
Bachelor of Arts - Film And Video Production
Georgia State University
Atlanta, GA05-2028
Diploma - undefined
Heritage High School
01.2013
Skills
- Supply chain expertise
- Vehicle systems expertise
- Order picking
- Customer service expertise
- DOT regulations
- Defensive driving techniques
- Sales expertise
- Shipping and receiving
- Labeling
- Inventory control
- Warehouse operations
- Loss prevention
- Relationship building
- Conflict resolution
- Troubleshooting
- High math aptitude
- Analytical
- Reliable and trustworthy
Timeline
DOT Courier Driver
FedEx
07.2021 - Current
Flight Line Material Handler
FedEx
05.2018 - 07.2021
Postal and Package Handler
FedEx
07.2016 - 05.2018
Diploma - undefined
Heritage High School
Bachelor of Arts - Film And Video Production
Georgia State University
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