Summary
Overview
Work History
Education
Skills
Timeline
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Ka Youa Yang

Sacramento,CA

Summary

Compassionate individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

5
5
years of professional experience

Work History

Personal Care Assistant

Midway Home Healthcare
09.2018 - 08.2023
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Transported patients to medical, dental and personal care appointments.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.

SNAP Outreach Intern

Second Harvest Heartland
09.2021 - 03.2022
  • Become an advocate for the Supplemental Nutrition Assistance Program (SNAP) and understand relevant qualifications
  • Make phone calls to community members interested in applying or learning more about SNAP and help screen their eligibility
  • Provide information to individuals in an effort to increase their knowledge and future utilization of SNAP and other resources in the community

Cashier/Department Manager

Burlington
02.2018 - 08.2018
  • Communicated with managers of other departments to maintain transparency.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Science - Public Health

Saint Catherine University
Saint Paul, MN
05.2022

Skills

  • Critical Thinking
  • Attentive to People
  • Time Management
  • Team Collaboration
  • fluent in Hmong/English
  • Direct Patient Care

Timeline

SNAP Outreach Intern

Second Harvest Heartland
09.2021 - 03.2022

Personal Care Assistant

Midway Home Healthcare
09.2018 - 08.2023

Cashier/Department Manager

Burlington
02.2018 - 08.2018

Bachelor of Science - Public Health

Saint Catherine University

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Ka Youa Yang