Summary
Overview
Work History
Education
Skills
Certification
i also carry tons of warehouse experience.
Timeline
Generic

Kayquan Lucas

Buffalo,NY

Summary

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

5
5
years of professional experience
1
1
Certification

Work History

DHL Delivery Driver

DHL Delivery
Cheektowaga, NY
10.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity

Cook/Prep Cook

Community Beer Works
Buffalo , NY
01.2019 - 01.2020
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business

Customer Service Representative

Installs Inc.
Cheektowaga, NY
03.2018 - 12.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered prompt service to prioritize customer needs.

Cashier/Line Cook

Panera Bread
Buffalo, NY
06.2017 - 03.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Food Prep/Cashier

716 Food And Sport
Buffalo, NY
06.2016 - 02.2017
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Customer Service Representative

Center One LLC
Cheektowaga, NY
05.2015 - 06.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

No Degree - Applied Mathematics

SUNY Buffalo State
Buffalo, NY

Associate of Science - Business Administration

Erie Community College
Buffalo, NY
05.2016

High School Diploma -

Burgard High School
Buffalo
06.2013

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Team building
  • Decision-Making
  • Multitasking Abilities

Certification

personal care aide

home health aide

i also carry tons of warehouse experience.

I've had more then five different warehouse jobs . As well as a couple of cooking jobs not listed in my work history .

Timeline

DHL Delivery Driver

DHL Delivery
10.2021 - Current

Cook/Prep Cook

Community Beer Works
01.2019 - 01.2020

Customer Service Representative

Installs Inc.
03.2018 - 12.2018

Cashier/Line Cook

Panera Bread
06.2017 - 03.2018

Food Prep/Cashier

716 Food And Sport
06.2016 - 02.2017

Customer Service Representative

Center One LLC
05.2015 - 06.2016

No Degree - Applied Mathematics

SUNY Buffalo State

Associate of Science - Business Administration

Erie Community College

High School Diploma -

Burgard High School

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Kayquan Lucas