Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaysean Thompson

Summary

Dedicated professional with hands-on experience at Roto-Rooter, excelling in plumbing installations and repairs. Proven problem-solving abilities and strong teamwork skills ensure efficient project execution. Committed to safety and compliance, I effectively manage tools and maintain organized workspaces, delivering exceptional customer service while meeting high-quality standards. Experienced with hands-on training and practical application in various tasks. Utilizes technical skills and adaptability to handle changing needs. Strong understanding of teamwork and problem-solving to ensure effective results.

Overview

5
5
years of professional experience

Work History

Apprentice

Efficient Home Pro Services
04.2025 - Current
  • Assist with Installations : Help senior technicians install windows and doors, following detailed instructions and safety protocols.
  • Site Preparation : Clear debris, organize tools, and prepare the workspace to ensure a safe and efficient installation.
  • Tool & Equipment Handling : Load, organize, and maintain tools and materials in the service vehicle; ensure everything is ready for each job.
  • Inventory Support : Receive and track stock materials, helping maintain accurate inventory records.
  • Customer Interaction : Represent the company professionally, communicate politely, and escalate customer questions to senior staff when needed.
  • Clean-Up Duties : Clean installed products and job sites, removing fingerprints and marks to ensure a polished finish.

Apprentice Plumber

Roto-Rooter
02.2024 - 11.2024
  • Assist with Installations & Repairs Help licensed plumbers install, maintain, and repair plumbing systems including sinks, toilets, water heaters, and piping.
  • Learn to Read Blueprints Study diagrams and building plans to understand plumbing layouts and water supply networks.
  • Troubleshooting Support Help identify issues like leaks or clogs and assist in diagnosing problems under supervision.
  • Tool & Equipment Handling Use and maintain plumbing tools such as pipe cutters, wrenches, and augers safely and effectively.
  • Site Preparation & Cleanup Set up work areas and ensure everything is cleaned up after the job is done.
  • Understand Plumbing Codes Learn local building codes and safety regulations to ensure compliant installations.
  • Safety Protocols Follow proper safety procedures when working with tools, chemicals, and confined spaces.
  • Hands-On Training Gain real-world experience while shadowing licensed plumbers and attending classroom instruction if part of a formal apprenticeship program.
  • Customer Interaction Occasionally answer questions or explain basic plumbing issues to clients in a professional manner.

Wheelchair Assistant

Prospect Airport Services
12.2022 - 03.2024
  • Transport Passengers Escort travelers in wheelchairs to and from gates, terminals, restrooms, restaurants, and pet relief areas.
  • Assist with Boarding & Deplaning Help passengers on and off aircraft using aisle chairs when needed, ensuring safety and comfort.
  • Support Passengers with Disabilities Provide assistance to those who are hearing or visually impaired, and offer extra help to unaccompanied minors or elderly travelers.
  • Handle Luggage Assist with carry-on bags and gate-checked items, ensuring passengers have everything they need.
  • Respond to Radio Calls Stay in communication with supervisors to receive assignments and updates throughout the shift.
  • Lift & Push Must be able to lift up to 75 lbs and push loaded wheelchairs (up to 300 lbs) across terminals and inclines2.
  • Stand & Move Constantly Expect long periods of walking, standing, bending, and squatting.
  • Customer Service Maintain a professional appearance and deliver friendly, respectful service to all passengers.
  • Flexible Schedule Work may include early mornings, nights, weekends, and holidays.

Crew Member

Chipotle Grill
02.2021 - 12.2022
  • Food Preparation Chop, grill, and mix ingredients by hand—no microwaves or freezers involved. Crew members follow Chipotle's recipes to ensure consistent quality.
  • Customer Service Greet guests warmly, take orders accurately, and answer questions about the menu. A friendly attitude goes a long way in creating a welcoming vibe.
  • Assembly Line Work Build burritos, bowls, tacos, and salads quickly and neatly. Speed and precision are key to keeping the line moving during rush hours.
  • Cashier Duties Handle transactions, make change, and ensure customers get exactly what they ordered.
  • Cleanliness & Sanitation Keep workstations spotless, follow food safety guidelines, and clean up during and after shifts.
  • Stocking & Inventory Help unload deliveries, organize supplies, and restock ingredients throughout the day.

Education

Plumber's Certificate - Plumbing

National Technical Institute
Phoenix, AZ
12-2024

High School Diploma -

Pinnacle High School
Phoenix, AZ
05-2023

Skills

  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Safety awareness
  • Customer service
  • Attention to detail
  • Work prioritization
  • Flexible schedule
  • Heavy lifting
  • Work site organization
  • Power and hand tool expertise
  • Mechanical troubleshooting
  • Safety guidelines compliance
  • Organizational skills
  • Multitasking Abilities

Timeline

Apprentice

Efficient Home Pro Services
04.2025 - Current

Apprentice Plumber

Roto-Rooter
02.2024 - 11.2024

Wheelchair Assistant

Prospect Airport Services
12.2022 - 03.2024

Crew Member

Chipotle Grill
02.2021 - 12.2022

Plumber's Certificate - Plumbing

National Technical Institute

High School Diploma -

Pinnacle High School

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