KAYTCHYN BENTON
Visalia,CA
Summary
Revenue cycle professional with strong background in OMS billing, coding, and collections processes. Proven ability to enhance team performance and streamline operations to achieve optimal financial results. Known for effective collaboration, adaptability, and reliability. Skilled in revenue cycle management software, regulatory compliance, and customer service.
Overview
12
12
years of professional experience
Work History
Account Executive
Dental Claim Support
05.2023 - Current
- - Lead revenue cycle operations across 7 OMS accounts with monthly collections averaging $500K
- - Drive client retention and streamline provider engagement
- - Develop reporting strategies to deliver actionable performance insights
- - Manage claim denials, appeals, and clean claim submissions to optimize reimbursement
- - Maintain aged insurance receivables within 20–25% across accounts
Financial Director
Boulder OMS
05.2021 - 05.2023
- - Improved A/R from 35% to under 10% within 3 months; sustained 10–20% thereafter
- - Oversaw treatment planning, collections, and insurance breakdowns
- - Trained staff on financial protocols and patient communication
- - Strengthened referral relationships and increased case acceptance
Financial Coordinator
Orange County Center for Oral Surgery & Dental Implants
03.2020 - 05.2021
- - Coordinated provider, patient, and front office communication to improve workflow
- - Managed referral relationships and enhanced patient experience
- - Trained new hires on systems and communication processes
Business Manager
Old Town Floors and More
05.2014 - 12.2019
- - Grew annual sales from $100K to $1.2M through strategic partnerships
- - Managed vendor coordination, scheduling, and project timelines
- - Built and maintained B2B referral relationships
- - Oversaw client lifecycle from acquisition through project completion
Education
Bachelor of Science - Healthcare Management
Western Governors University
Skills
- Proficient in PMS WinOMS, OpenDental, CareStack, and DSN
- Denial management
- Medical billing
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Revenue cycle management
- Data-driven decision making
Timeline
Account Executive
Dental Claim Support
05.2023 - Current
Financial Director
Boulder OMS
05.2021 - 05.2023
Financial Coordinator
Orange County Center for Oral Surgery & Dental Implants
03.2020 - 05.2021
Business Manager
Old Town Floors and More
05.2014 - 12.2019
Bachelor of Science - Healthcare Management
Western Governors University