Patient Treatment Coordinator
2 MonthsBloom Dental Group | 09.2026 - Current
- Coordinated patient treatment schedules, and provider availability and care priorities.
- Presented treatment plans clearly, supporting patient understanding and informed acceptance of recommended services.
- Verified insurance benefits and estimated out-of-pocket costs for accurate financial discussions.
- Managed payment arrangements, collecting deposits and outlining financing options for ongoing care.
- Maintained precise patient records, updating charts, forms, and communication notes for continuity of care.
- Answered multi phone lines
Treatment Coordinator
1 Year 2 MonthsAffordable Dentures & Implants, LLC | 05.2025 - 07.2026
- Coordinated patient appointments and managed schedules to optimize office workflow.
- Facilitated communication between doctor and patients, ensuring clarity and satisfaction.
- Assisted with insurance verification and benefits explanation to enhance patient understanding.
- Developed treatment plans to address patient needs.
- Maintained detailed records of patient treatments, ensuring accurate billing.
- Explained treatment choices to patients to help determine best options.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Scheduled appointments and surgeries, managed pre-certifications and assisted in verified insurance coverage.
Front Office
20 Years 4 MonthsIndiana Oral Maxillofacial Surgery Associates | 11.2004 - 03.2025
- Prepared & went over treatment estimates with patients
- Answering multiple phone lines
- Responsible for messages/calls for three doctors & staff
- Responsible for calling patients on recall/scheduling their appointments
- Coordinated patient intake & exit protocols, to maintain accurate records. .
- Accounts receivable
- Balancing books at end of the day
- Sending out letters to appropriate doctors
Treatment Coordinator/Certified Orthodontic Assistant
10 Years 6 MonthsSadler Orthodontics | 04.1994 - 10.2004
- Assisted in determining treatment plans for patients & going over financial contracts
- Collected complete records, including plaster, or stone models, bite registration, panoramic & cephalometric radiographs
- Formulated steps in treatment with patient by planning, scheduling, & implementing orthodontic procedures