Kayte Rush
Yukon,OK
Summary
Experienced Office Management and Administration Professional experienced in 17 years optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Billing Supervisor
Majors Medical Supply
06.2021 - Current
- Billing revenue office / Claims process and adjuster .
- Trained and specialized in DME Supplies/ coding - Bright Tree Invovations
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Performed account reconciliations and resolved variances.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Worked with multiple departments to check proper billing information.
- Prepared and submitted monthly billing reports to management for financial overview.
- Built and implemented processes and procedures for Majors Medical from Intake , to Billing and Custom Rehab.
- Credentialed all majors insurance companies
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Identified payment trends and adjusted billing processes accordingly to retain customers.
Billing Supervisor
Catalyst Behavioral Services
06.2018 - 05.2021
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Reviewed documentation for compliance with requirements and accuracy of information.
Specialist Administrator / Accounts Receivable
ST Anthony Hospital
04.2006 - 07.2015
- Managing a customer service department and a billing department for medical billing for Saints Medical group
- Certified Epiccare Trainer/ Certified Medical Coder
- Medical Coder for over a 100 doctors from office visits to inpatient hospital and surgeries
- Insurance connection in being able understand patient benefits, deductibles, copays, coinsurance information
- Worked with insurance needing prior authorization
- Codes we need and or information needed from us that was needed to get claims processed
- Fielded calls from multiline patient call center and voicemail system
- Running the customer service department for 7 years on my own from home fielding calls from our voicemail call center system
- Concentrating on helping patients make payments to their accounts, understand and explain the information sent from the insurance company
- Able to answer any and all questions patient has regarding their account
- In charge of the back room
- Balancing all checks and batches coming from the bank before sending them out to be posted
- Separating what is needing to be posted versus sending out with the couriers to delivers to the clinics
- Experience in calling medical insurance companies regarding doctors contracts , patients benefits , patients claims being sent out for payment
- Able to read and understand EOBS, denial codes and errors in claims
- Experience in claims pending be able to run reports for outstanding claims, to be able to get claims processed in and under 45 days
- Balanced banking information set to multiple accounts for Saints
- Medical Group
- Setting up a system in which we could download straight from online banking to moving that information into EXCEL spreadsheet to be able to account for every dollar deposited into accounts
- Able to read and understand patient insurance cards
- Experience in accounts receivable
- Receiving invoices from workers comp, insurance companies, invoices sent out from indian health, information being sent over by clinics
- Experience in contracting Dr’s with insurance companies
Administrative Assistant
American Gamings System
05.2005 - 04.2006
- To the CEO of American Gaming Systems
- Fielding all incoming calls
- In charge of accounts receivable for all techs and their spending accounts and reports
- Set up all in and out of office meetings
- Ran multiphone line system, fax machine, scanner.
Assistant
Southwestern Ok State University Athletic Department
05.2002 - 12.2005
- Assisted the Athletic director
- Ran multi-phone, super fast paced office setting
- Coordination of employees for each home football game, from making sure that we had enough ticket sellers, to concession stand workers, to the maintenance at any and all games being played at home
- In charge of ticket count and money being brought in from home football games .
Education
hospital administration, spanish
Southwestern Oklahoma University
08.2006
Mustang High school
2002
Skills
- Fiscal Reporting
- Payment Posting
- Customer Engagement
- Audit Procedures
- Collections
- Billing Systems and Software
- Month-End Closing Procedures
- Procedure Development
Certification
Certified Medical Coder
Additional Information
- AWARDS , National Honor Society All American in Basketball and Softball Member and devout patient of the MDA association
EMR Systems
I am a trained superuser for the following EMR systems :
EPIC Care
Bright Tree
Centricity
Medtronic
Medlogic
Athena EMR
Languages
Spanish
Professional Working
Timeline
Billing Supervisor
Majors Medical Supply
06.2021 - Current
Billing Supervisor
Catalyst Behavioral Services
06.2018 - 05.2021
Specialist Administrator / Accounts Receivable
ST Anthony Hospital
04.2006 - 07.2015
Administrative Assistant
American Gamings System
05.2005 - 04.2006
Assistant
Southwestern Ok State University Athletic Department
05.2002 - 12.2005
hospital administration, spanish
Southwestern Oklahoma University
Mustang High school
Certified Medical Coder
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