Dynamic and reliable professional with lifeguard certification and strong communication skills, experienced at the City of Scobey. Proven ability to enhance guest satisfaction and ensure safety through proactive monitoring and effective problem-solving. Committed to maintaining high standards of cleanliness and safety, fostering positive relationships within the community.
Overview
3
3
years of professional experience
Work History
Lifeguard
City of Scobey
06.2022 - Current
Monitored aquatic environments to ensure safety and compliance with health regulations.
Enforced facility rules and guidelines to maintain a secure environment.
Maintained equipment, including rescue devices, ensuring readiness for emergencies.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool activities and enforcing rules.
Increased guest satisfaction by providing friendly assistance with inquiries, concerns, or facility information.
Supported fellow lifeguards during high-traffic periods by providing additional supervision or assistance as needed.
Prevented accidents through proactive lifeguarding techniques and maintaining a watchful eye on swimmers.
Fostered strong relationships with community members through consistent interaction during shifts at the pool.
Receptionist Intern
Daniels Memorial Healthcare Center
06.2025 - 08.2025
Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
Assisted in maintaining office supplies, contributing to smooth daily operations.
Handled incoming calls and inquiries, providing accurate information to clients and staff.
Organized and maintained filing systems, improving document retrieval efficiency.
Developed positive relationships with clients, enhancing customer service experience.
Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
Reduced wait times for appointments by efficiently handling walk-ins and identifying gaps in the schedule for same-day bookings.
Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
Increased client retention through attentive listening, addressing concerns promptly, and offering solutions when applicable.
Swamper
Stephanie Hansen, #+1(605)380-5080
04.2023 - 08.2025
Ensured cleanliness and sanitation of facilities using appropriate cleaning methods and equipment.
Managed inventory of cleaning supplies, ensuring adequate stock levels for operational needs.
Conducted regular inspections to identify areas needing improvement or maintenance in cleanliness.
Assisted in establishing best practices for waste disposal and recycling initiatives within the facility.
Contributed to increased employee satisfaction with consistent attention to detail in cleaning tasks.
Adhered to strict building security protocols while performing after-hours cleaning duties.
Maintained a healthy work environment through the regular disinfection of high-touch surfaces and shared spaces.
Education
High School Diploma -
Scobey High School
Scobey High School
Skills
Strong communicator
Lifeguard certification
Effective problem-solver
Leadership qualities
First aid
Coordinated plans for instructing swimming lessons each day