Jamie Edwards
Loganville,GA
Summary
Dynamic Store Manager with extensive experience at Goodwill of North Ga, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in training and mentoring staff, fostering a collaborative environment, and efficiently handling cash management to drive store performance.
Overview
19
19
years of professional experience
Work History
Store Manager
Goodwill Of North Ga
Winder, GA
07.2007 - 02.2026
- Assisted in daily store operations, ensuring smooth customer experiences.
- Maintained inventory accuracy through regular stock checks and organization.
- Supported team members in achieving product placement and merchandising standards.
- Learned cash handling procedures to efficiently process customer transactions.
- Helped train new staff on operational procedures and store policies.
- Engaged customers to build relationships and enhance satisfaction levels.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
GED -
Rv Williams High School
Sturgis, SDSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Cash management
- Retail inventory management
- Shift scheduling
- Team leadership and coaching
- Employee training
- POS systems
- Goals and performance
- Supply ordering
- Staff management
- Store displays
- Staff supervision
- Employee scheduling
- Accurate cash handling
- Work Planning and Prioritization
- Documentation and reporting
Timeline
Store Manager
Goodwill Of North Ga
07.2007 - 02.2026
GED -
Rv Williams High School