Kaytlyn Lacey

• Processed cash transactions accurately and efficiently, ensuring security in handling large sums of money.
• Maintained accurate data entry while maintaining a balanced room.
• Monitored activity closely to support compliance with anti-money laundering (AML) regulations.
• Identified fraudulent activity or suspicious behavior was immediately reported to management.
• Verified customers' identification to ensure compliance with laws and regulations.
• Held positions as Cage Teller and Vault Helper, managing cash and assisting customers in a gaming environment.
• Assisted patrons with inquiries and issues, by providing exceptional customer service to enhance their experience.
• Used computerized systems to process credit card payments and issue vouchers or chips for gaming use.
• Maintained accurate records of all necessary transactions and customer interactions.

Cashier responsibilities

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Developed rapport with regular customers by remembering their preferences and providing personalized service..

Deli Clerk responsibilities

• Maintained cleanliness and organization of the deli counter, ensuring a safe and sanitary work environment
• Monitored stock levels and rotated products to maintain optimal inventory and freshness.
• Assisted in training new employees on proper food handling procedures, safety protocols, and customer service standards

• Coordinated with team members to ensure seamless game day operations for guest satisfaction.
• Resolved customer issues promptly, ensuring positive experiences and maintaining guest loyalty.
• Greeted guests, providing friendly service to enhance overall stadium experience.
• Monitored environment for issues and reported them to a manager for resolution.