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Dedicated customer service professional with over 7 years of experience in diverse roles across financial services and healthcare. Proven ability to handle complex transactions, manage customer accounts, and ensure compliance with regulations like HIPAA. Recognized for improving customer support response times and providing exceptional care to clients. With strong communication and problem-solving skills, equipped to enhance customer satisfaction and drive results for any organization.

Customer service professional with 9 years of experience in hybrid environments, recognized for exceptional problem-solving and communication skills. Proficient in CRM systems such as Zendesk, Freshdesk, and Salesforce, with a strong ability to troubleshoot technical issues efficiently. Committed to enhancing customer satisfaction through tailored support strategies and a customer-first approach. Proven track record of training new team members and managing multiple inquiries while maintaining high-quality service. Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests, and emails with good problem-solving, multitasking, and research abilities. Background in the field roles with high-volume customer demands. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with a successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

I am very detailed oriented with strong work ethics. Excellent communications skills and empathetic nature enabled achievement of positive outcomes in working in a wide range of employment functions. Problem solving skills. Dependable serving diverse needs of patients and members through active communication and

Kaytlyn Lazarine

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Customer Order Specialist

Customer Service Representative

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Associate Degree In Nursing -

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Customer Order Specialist

Customer Service Representative

High School Diploma -

Associate Degree In Nursing -

No Degree -

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