Kaytlyn McFarland
Vancouver,WA
Summary
Resourceful and customer-focused professional with a strong foundation in business operations and a passion for delivering exceptional service experiences. Adept at understanding customer needs, solving problems proactively, and aligning service strategies with broader business goals. Skilled in communication, conflict resolution, and cross-functional collaboration, with a keen eye for process improvement and customer retention. Brings a balanced approach of empathy and efficiency to every interaction—driving satisfaction, loyalty, and measurable business impact.
Overview
4
4
years of professional experience
Work History
Hostess
Red Robin
06.2024 - 11.2024
- Open and closed restaurant
- To go food handler
- Seated customers in correct server sections
- Greeted customers
- Placed orders and took payments
- Cleaned and prepped tables as needed
Welcome Center
Cascade Athletic Club
11.2022 - 01.2024
- Kept the gym clean and sanitized throughout shifts
- Opened and closed gym
- Worked with paperwork, contracts and sales
- Experience working with opening and closing cash registers
- Assisted and trained where I was needed
- Experience in using pool chemicals
- Childcare worker
Kitchen Worker
Chick Fil A
11.2021 - 05.2022
- Closed and opened kitchen
- Cleaned and sanitized
- Dishwasher - washed and sanitized counters and dishes
- Practiced safe handling of food preventing cross contamination
- Experienced in breading chicken, frying, grilling chicken
- Helped with prepping and stocking
Activities Assistance
Hampton and Ashley Inn
08.2020 - 12.2020
- Gathered breakfast, lunch and dinner for residents
- Monthly schedules
- Front desk experience
- Activities coordinator
- Filled in where needed
- Front desk duties, Answering phones, taking messages, checked in visitors, provided scheduled medicine to residents and took payments
Education
GED -
Clark College
Vancouver, WA09-2018
Skills
- Quick learner
- Efficient customer service
- Fast on my feet
- Multitasker
- Efficient communication skills
- Food running
- Safe food handling
- Phone etiquette
- Positive and professional
- Scheduling
- Microsoft office expertise
- Money handling
- Retail sales customer service
Education Certifications
- CPR/First Aid
- Bloodborne Pathogens
- Food handlers
- Clark College
Timeline
Hostess
Red Robin
06.2024 - 11.2024
Welcome Center
Cascade Athletic Club
11.2022 - 01.2024
Kitchen Worker
Chick Fil A
11.2021 - 05.2022
Activities Assistance
Hampton and Ashley Inn
08.2020 - 12.2020
GED -
Clark College
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