Kaytlyn Smith
Mason City
Summary
Dynamic hospitality professional with extensive experience, excelling in high-volume environments. Proven ability to enhance customer satisfaction through friendly service and efficient organization. Skilled in inventory management and food safety, while maintaining a calm and upbeat demeanor under pressure. Committed to fostering team collaboration and training new staff for success.
Overview
2027
2027
years of professional experience
Work History
Bartender Shift Closer
Lorado’s
Mason City, IA
07.2025 - 07.2026
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, coordinating supply orders to minimize shortages.
- Developed and implemented efficient workflows for peak service periods.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Assisted in managing special events such as private parties or business functions, coordinating staff efforts for seamless execution.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Wait Staff Member
Applebee's Neighborhood Grill & Bar
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new team members on service standards and procedures.
Restaurant Team Member
Carpenter Bar & Grill
Carpenter, IA
11.2019 - 11.2020
- Assisted in food preparation and ensured adherence to safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Adapted quickly to menu changes and new service protocols.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted patrons pleasantly and answered menu questions.
Restaurant Hostess
Tacos Tequila Whiskey
Denver, CO
11.2017 - 12.2017
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed wait list and high volume nights with ease
- Coordinated with kitchen and waitstaff to streamline guest service flow.
- Trained new hosts on customer service standards and operational procedures.
Closing Team Member
Buffalo Wild Wings
Mason City, IA
04.2015 - 09.2017
- Oversaw closing operations to ensure compliance with safety and cleanliness standards.
- Trained and mentored team members on efficient closing procedures and best practices.
- Implemented inventory management strategies to optimize stock levels during closing shifts.
- Coordinated cash handling processes, ensuring accuracy in financial reconciliation at shift end.
Sushi Chef
HyVee Foods
Mason City, IA
11.2014 - 07.2019
- Prepared sushi rolls and sashimi with attention to freshness and presentation.
- Maintained cleanliness and organization of kitchen workspace in compliance with health standards.
- Assisted in inventory management, ensuring availability of high-quality ingredients.
- Collaborated with team members to optimize workflow during peak service hours.
Food Service Worker
HyVee Foods
Mason City, IA
04.2014 - 09.2017
- Prepared and served food items according to health and safety regulations.
- Assisted customers with inquiries and provided knowledgeable product recommendations.
- Maintained cleanliness and organization of workstations during service hours.
- Operated kitchen equipment efficiently, ensuring proper usage and maintenance protocols.
Education
High School Diploma -
Newman Catholic High School
Mason City, IASkills
- Strong multitasking
- Efficient organization
- Memory retention
- Exceptional customer service
- High volume dining and bartending
- Food allergy awareness
- Calm, positive and professional
Timeline
Bartender Shift Closer
Lorado’s
07.2025 - 07.2026
Restaurant Team Member
Carpenter Bar & Grill
11.2019 - 11.2020
Restaurant Hostess
Tacos Tequila Whiskey
11.2017 - 12.2017
Closing Team Member
Buffalo Wild Wings
04.2015 - 09.2017
Sushi Chef
HyVee Foods
11.2014 - 07.2019
Food Service Worker
HyVee Foods
04.2014 - 09.2017
Wait Staff Member
Applebee's Neighborhood Grill & Bar
High School Diploma -
Newman Catholic High School