Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Kazanna Sutherland

Brooklyn,United States
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Summary

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Overview

5
years of professional experience
1
Certification

Work History

Signature Senior Living
Brooklyn, NY

Medical Technician
08.2023 - Current

Job overview

- Promoted from Recreation Leader to Medical Technician

  • Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
  • Provided excellent patient support and care to patients and families.
  • Supported healthcare teams in consistently delivering timely and quality care according to company standards.

CUNY Cultural Corps/ Fiction Inc
New York, New York, NY

Editorial Intern
10.2022 - 03.2023

Job overview

  • Organized documents and entered data to support staff.
  • Read, evaluated and edited manuscripts or other materials submitted for publication.
  • Worked well in team environment as well as independently.

UNIQLO 5th Avenue
New York, New York, NY

Sales Associate
08.2021 - 10.2022

Job overview

  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Used technology resources to assist customers in locating and selecting items.

American Museum of Natural History-MEEP Program
New York, New York, NY

Floor Facilitator/Research Intern
06.2021 - 08.2021

Job overview

  • Engaged and communicated with visitors in order to obtain valid findings about visitors' retain of memory after each visit.
  • Met with key personnel and communicated project status, results and findings.
  • Compiled and organized research data to produce reports

Burlington
New York, New York, NY

Sales Associate
08.2018 - 05.2021

Job overview

  • Answered customer questions and provided store information.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

John Jay College of Criminal Justice of The City University of New York
New York, NY

Bachelor of Arts from Forensic Psychology
05.2023

University Overview

  • Fall 2019 and Spring 2023- Dean's List
  • Intern for Edward T. Rogowsky Internship Program in Government & Public Affairs
  • Intern for CUNY Cultural Corps
  • Intern for the American Museum of Natural History
  • Participated in John Jay Finest Column
  • Member of Kappa Phi Chi Sorority

Brooklyn High School of The Art
Brooklyn, NY

High School Diploma
06.2018

University Overview

  • 3.6 GPA
  • Top Ranked: 25%
  • Power Girls College Scholarship Recipient
  • Honor Roll-September 2014- June 2018
  • Member of National Honors Society, 2016-2018
  • Participated in TDF Young Playwrights Program, 2014-2018
  • Participated in Young Playwrights Summer Program, 2014- 2018
  • Participated in The Power of You Teens Program, 2014-2018

Skills

  • Attention to Detail
  • Medical Terminology
  • Organized and Efficient
  • Calm and Effective Under Pressure

Certification

  • Certified in CPR- June 2025
  • Pending EKG Technician (CET)
  • Pending BLS Certificate
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Medical Technician

Signature Senior Living
08.2023 - Current

Editorial Intern

CUNY Cultural Corps/ Fiction Inc
10.2022 - 03.2023

Sales Associate

UNIQLO 5th Avenue
08.2021 - 10.2022

Floor Facilitator/Research Intern

American Museum of Natural History-MEEP Program
06.2021 - 08.2021

Sales Associate

Burlington
08.2018 - 05.2021

John Jay College of Criminal Justice of The City University of New York

Bachelor of Arts from Forensic Psychology

Brooklyn High School of The Art

High School Diploma
Kazanna Sutherland