Kazi Rahman

PCT

• Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
• Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Performed EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.

PAA

• Provided exceptional patient relations service, addressing patient concerns promptly and professionally.
• Supported clinical staff by providing efficient administrative assistance during peak periods.
• Contributed to a positive work environment through active participation in staff meetings and ongoing professional development opportunities.
• Achieved smoother patient flow by effectively coordinating admissions, transfers, and discharges.
• Collaborated with multidisciplinary teams to improve overall patient care coordination and management.

Telemetry Certified

• Facilitated continuity of care during shift changes by providing thorough hand-off reports to incoming technicians, ensuring seamless transition of responsibilities.
• Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
• Maintained strict adherence to hospital policies and procedures related to confidentiality, infection control, and safety protocols during daily activities.
• Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.

• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Exhibited excellent people skills during interaction with employees and customers.
• Answered questions about store policies and addressed customer concerns.
• Controlled store inventory and reviewed cash handling and operations reports.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.