Kazi Rahman
Walmart
Allen
4
Languages
2
years of professional experience
Motivated Biomedical Science student pursuing a career in healthcare with over three years of experience providing exceptional customer service in a high-volume environment. Skilled in front desk operations, appointment coordination, customer communication, data entry, cash handling, and maintaining accurate records with strong attention to detail. Recognized for professionalism, reliability, and the ability to learn new systems quickly. Eager to contribute these skills while expanding knowledge of medical office administration, electronic medical records (EMR), insurance verification, and patient care.
Work History
Cashier
2 Years 3 Months- Process over 200 customer transactions daily with exceptional accuracy while maintaining a near-zero error rate in cash handling, electronic payments, and financial reconciliation.
- Deliver outstanding front desk customer service by greeting customers, answering questions, resolving concerns, and maintaining a professional, welcoming environment.
- Handle multiple responsibilities simultaneously in a fast-paced setting while consistently meeting productivity and customer satisfaction expectations.
- Accurately enter and verify customer information while maintaining confidentiality and attention to detail.
- Collaborate closely with supervisors and team members to improve checkout efficiency, reducing customer wait times during peak business hours.
- Assist with inventory management, price verification, merchandising, and maintaining organized work areas.
- Train and mentor new associates on POS system operation, customer service standards, company procedures, and efficient workflow practices.
- Demonstrate strong verbal communication, professionalism, conflict resolution, and problem-solving skills when assisting diverse customers.
- Consistently recognized for dependability, punctuality, teamwork, and maintaining a calm, organized approach under pressure.
Education
Bachelor of Science - Biomedical Sciences
- Awarded AP Scholar
- Completed AP course in English, Macroeconomics, Us history, Government.
- 3.9 GPA
Skills
Customer relations
Cash reconciliation
Customer Service & Patient Relations
Data accuracy
Appointment Scheduling
Electronic Record Management
Microsoft Word
Microsoft PowerPoint
Financial Transactions
Retail Knowledge
Customer Privacy
Attention to Detail
Stock Management
Communication skills
Problem Solving
Fast Learner
Adaptability
Confidential handling
Medical Terminology
HIPAA Awareness
Administrative Support
Languages
Hindi
Full Professional
Bengali
Native or Bilingual
Urdu
Full Professional
English
Native or Bilingual
Timeline
Cashier
Walmart
2024.05 - CurrentRead More
The University of Texas At Dallas
Bachelor of Science from Biomedical Sciences
Read More